eBay

Invoicing a buyer after refunding

A sale that was made a month ago, was misdirected by USPS. No tracking info, for where it had went. Refunded the buyer at about 3 weeks, done so without an INR being filed, was the right thing to do. I had, at 2 weeks filed a missing mail request wit...

Ebay promotions no longer work.

They say the sale ended but the markdown manager still exists. You try to put the items back on sale and ebay switches the time remaining to 8 hours, 2 hours or sometimes doesn't even indicate an ending time for the sale. When you click see more item...

Im the seller.

Over 24 hr deadline how to contact bidder after time expires  

Billing buyer for additional postage after payment received, incorrect postage on posting.

Error when posting listings

This is starting to get very annoying. I cannot list new items, otherwise, the image cannot be seen at all. When I try to correct them or switch the image by revising the listing, it just takes me to a useless error page. Even editing a draft will gi...

Trying to end store listing and it keeps saying: Listing could not be ended.

Is this a glitch or some policy change of some kind? I've canceled many store listings before.

Item in Send Offers-Sent page is not disappearing when the offer expired

Back in August I made an offer on an item to buyers using the Send Offers Eligible page in Seller's Hub. The item then displayed on the Send Offers-Sent page as it should. The user did not respond and the offer expired. Normally, the item then disapp...

It seems eBay is broken again... Now you can't even end a listing.

A buyer made me an offer and I countered with if he'd make the opening bid I'd end the auction and it was his.He instantly made the offer and I instantly TRIED to end the item. Went to the listing... Selected 'End listing'... Chose 'Sell to highest b...

My best year was 1999. Item specifics didn't exist yet.

Some item specifics are very important and custom specifics can be important but many categories and sub categories is also very important. In 1999, there was a site map of categories and sub categories so that a buyer could see everything in one gla...

I think this is a scammer, any way to beat this?

Had a customer claim his item was damaged. He didn't start a case with Ebay, he just sent a message demanding a refund - two weeks after he received it. I replied with my standard reply of something along the lines of sure no problem, if you can send...

Ebay will not remove defect from seller account

A couple of months ago, I had sold an item on eBay, I then received an email from eBay saying that they believed the buyer to be fraudulent and they recommended that I not ship to them. I was a little confused about what was going on, so I called eBa...

System not allowing me to end a fixed listing?

I have a fixed listing that is no longer available, so I am trying to end the listing. I keep getting an error message saying listing cannot be ended. This is not an auction, there are no pending offers. I went into it and changed the price up to $50...

Any other sellers suddenly having this problem?

Hello. I've been selling tech equipment on ebay for a number of years now. For the most part it's been a smooth experience and I've often had many international buyers take advantage of ebay's international delivery system which provides overseas del...

Offer was automatically declined despite no higher offer existing

I'm selling an item as an auction, and when clicking on the link to a $275 offer in an email notification, I saw a higher offer ($300) being listed (which I never received an email notification about), which was marked as having been declined (which ...