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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! What to do if a malicious buyer buys your listing only to give you a negative feedback?

What to do if a malicious buyer buys your listing only, doesn't communicate with you and then gives you a negative feedback, calling you a "scammer"? I didn't even have a chance to complete the order due to the lack of communication on the part of th...

Remember the Good Ol' Days (before eBay changed the Seller's Page, that is)?

When I was just a young lad of 73 years of age last week, I could open up my Seller's Page on My eBay, and instantly see the number of items that I had sold during the month, and how much money in sales I had made during that month, and how many item...

Tired Of Getting Scammed And Disrespected By eBay...

Why is the buyer always right and the seller always wrong? This is my latest ordeal with eBay. Item sold 12/30/2020, item shipped 12/31/2020, item delayed because of USPS issues, buyer opens case and eBay refunds money, item delivered 3/11/2021, buye...

Refunding Buyers with eBay's new funding system

I think eBay should have waited to move from PayPal. I've had 5 returns in the last two months. When I go to refund the money half the time it won't go through. The contact us button simply takes me to a bunch of useless help topics. Now I have two b...

Updates

I revived a message telling me to update my eBay by next month or lose seller privileges, this is something I’ve done month ago. When I click what it tells me to do it brings me up to my eBay, no alerts. How do “ update my eBay “ is this a fluke? I’v...

Resolved! STANDARD

EBAY HAS MADE ME BELOW STANDARD. I TOOK A HIT WHEN I MOVED MY STOCK AND COUPLE OF THINGS GOT DAMAGED SO I COULD NOT SHIP . I TOOK A HIT FOR LATE SHIPPING DURING THE SNOW STORM. I HAVE TAKEN A HIT BECAUSE MY SALES ARE DOWN. DOES EBAY NOT REALIZE WE AR...

Scammed by buyer

Sellers beware. Purchased a pair of $150 per of dog cutting scissors and returned a bag of metal balls. Ebay sided with buyer and I'm out the money and the item. Does anyone know how I can get this reversed??

Ebay refunded customer the day before delivery. bleep USPS.

Ebay refunded customer Friday, April 2, and then it was delivered yesterday (April 3). Is there anything I can do?I have one more request pending because of postal delay.The USPS Memphis Distribution Center is very bad. I got a lot of packages stuck ...

feedback character limit

Really not helpful, changing the character limit for feedback,,,, What you need to do is allow sellers to leave something other than positive feedback to bad buyers. This feature would allow me to avoid dealing with deadbeats and people who are alway...

ebay selling issue regarding address

Hy dear,I have a query, uif someone has a account of US of eBay but is currently in Portugal and he has not properly US ebay address Can sale on eBay US account or he has buy virtual address?I need to get in depth knowledge about this query

My eBay Totally User UNFRIENDLY and USELESS, No Reason To Go There Anymore

I Used to go to My eBay many times a day for a QUICK look at my listings and to see if there were any bids or messages, but that is no longer possible. It has become a nightmare of may page clicks and nothing ir either quick or easy. So, now, I just ...

ebay shipping fees

In my ebay ad I charged $120.00 for shipping. The actual cost for my shipping labels was $140.15 ebay charged me $176.15 for shipping costs. Why are these numbers different, 176.15 vs 140.15? Is ebay charging 30% on what I asked for shipping? There i...

Buyer hasn't paid!

What happens when an item is "sold" but the buyer has not paid and does not communicate? It has been weeks. Why does ebay get paid when the item hasn't really sold?

Auction removed--

For the 3rd time in 15 yrs. eBay has removed one of my auctions. This time there are 6 other auctions still up for the very same exact product. This was the case a few years ago also. This time a "safety" issue for a coffee pot. Why aren't the other ...

Any sellers in eBay's Managed Payment program successfully won a buyer chargeback?

I have seen a number of complaints from sellers who were notified of a buyer payment dispute i.e. charge back unauthorized transaction. However I have yet to hear the outcome of these disputes. I would sincerely like to know your outcome. n If you wa...