Selling
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Update: Prep your listings – Q&As are coming!

The holiday rush is just around the corner, and buyers will be looking to make confident purchasing decisions for friends and family. This surge in interest means a flurry of questions for sellers, which can be overwhelming during the busy gifting se...

When a buyer makes an “item not received” request

Below is an excerpt from the eBay UPDATE message from Wednesday. I read this as, if a buyer opens an INR, the seller has to respond within 3 days regardless of the status of the tracking information. If the tracking shows movement within the last 10 ...

User avatar by Guide
  • 4707 Views
  • 13 replies
  • 6 helpful

Really sneaky... potential buyer asking me to end an auction.

So I have coin albums up for auction, and in many cases up to 5-10 of the same album in varying conditions. A buyer places a couple bids on the albums and then retracts them. Immediately after retracting bids on two albums he messages me something li...

Handling Time Change

I cannot get the handling time on the drop down menu in seller hub.-Listings--active listingUnder results, I click the edit for allall good until I reach the Edit Fields drop down menuThere is no handling time (whereas my other account there is) I ca...

User avatar by Adventurer
  • 168 Views
  • 8 replies
  • 0 helpful

Resolved! item not sold

How long does it take to have an item relisted after the buyer did not pay for it and it is past the time he had.

User avatar by Pathfinder
  • 108 Views
  • 4 replies
  • 0 helpful

Funds on Hold, Ebay Standard Envelope Tacking

Has anyone had problems with eBay putting a hold on funds because the usps hasn't delivered an eBay standard envelope with a tracking number? What good is the tracking number if it doesn't have to be scanned? What a joke!!!

User avatar by Adventurer
  • 254 Views
  • 3 replies
  • 0 helpful

Help! I'm stuck in England! LOL

Hi all, I'm back to selling again after a looooooooong hiatus. Problem is, my templates have ended up on the UK site. I DEFINITELY am starting in Ebay US, Sellers Hub shows the last of my active listings that have been up for like 2 years (thus, I am...

Resolved! Buyer says package was overweight and was charged

Hi all. A buyer at first messaged me saying they didn’t get their package but USPS tracking said it was delivered yesterday. I replied back immediately with a screenshot of the tracking page saying it was left inside their mailbox and to please check...

User avatar by Adventurer
  • 730 Views
  • 10 replies
  • 1 helpful

Emoji in Title - Shows up in Browser Tab

I've come across a listing that has an emoji in the title. The weird part is that the emoji is also showing un in the browser tab icon. Images below are the beginning of the description and the tab. Any idea how something in the listing can impact th...

Emoji Tab.jpg

Scam? Can I cancel order?

A user accepted my counter offer and wanted to text with more pics and info. I said “sure no big deal” so we texted, I gave more info about the item. All good. Then he asks me to include 400 dollars in gift cards with the shipment to his “nephew” bec...

User avatar by Adventurer
  • 2036 Views
  • 25 replies
  • 3 helpful

Resolved! selling

I have a ladies shoe collection. so i am going to sell it on ebay. i just linked payoneer as my payment method. can i sell my product as a pre-owned brand? i own that brand.

SCAM! BUYERS ASKING YOU TO CONTACT THEM WITH MORE INFO

Be cautious when buyers send you offers then message you requesting you to contact them via text for more info about the item. I was hit with 3 in the same day with the exact message saying:“Hello seller,messagingabout the item Ipurchasedfrom you on ...

Ghost Open offers

Why does ebay periodically show "Respond to open offers" when there are no items with open offers? This happens at least once per day. Click the "red 1" showing open offers and there are zero.

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