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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

LOW VOLUME SELLERS HAVE NO "REAL" SELLER'S PROTECTION NOW

In past threads I have told eBay members that if they are careful and meticulous with their documentation, they have at least a small chance to win a case against a fraudulent buyer.I must retract that. This is no longer the case. EBay's policies hav...

Local Pick-Up Only Listings Should Require Buyers To Contact The Seller Before They Can Buy

Not that I expect eBay to ever do right by sellers and make this change but if an item is listed for local pick-up only there should be a step in place that requires potential buyers to contact the seller before they can make the purchase and verify ...

Where are my usual 200 free listings per month?

In the new seller hub, where does it show my usual 200 free listings? How do I know how many of those are left?

ABUSIVE & FRAUDULENT PRACTICES

THEIR CUSTOMER SERVICE IS TRAINED TO FRUSTRATE US AND HANG UP ON US. THEY PRETEND IT WAS AN ACCIDENT BUT MAKE NO MISTAKE THERE IS NO ACCIDENT. THEY CLAIM THERE ARE NO SUPERVISORS AVAILABLE BUT TRUST ME THERE ARE. THEY CLAIM THEY CANNOT GIVE THEIR NAM...

Resolved! Sale in Markdown Manager only lasting 24 hours, then cancelling...

Hello, We have roughly 1200 items here on eBay. We have worked through the "Markdown Manager" in my seller hub. We created the "promotion" and stretched the date out for the entire month. We will be offering 10% off everything. For some reason, it sh...

Is it possible to sell local products from my VERO original used ?

Is it possible to sell local products from my VERO original used ? And what is the legal and legitimate method that eBay wants is effective and proven Waiting for you in comments and thankful Let us all benefit

How to list by specific category instead of generic "tell us what you're selling"??

I have, along with thousands of others, vented my frustration with the new selling page format, and put in my 2 cents' worth about reviving Classic View. Not holding my breath on that...**However, another "new" feature seems to be that you can't sell...

Ending listing early fee

So I posted an eBay listing for a banned Ps5, thinking I’d make my money back from someone who sold it to me as a working on, so I put the post up, expecting a few hundred for the parts... then the bids started going up to 15000 dollars by accounts w...

Photos

It seems I do not have the capability to edit and enhance the photos when listing. But Ebay refers to their photo App. Where is it ?

USER NAME...

Before this change to new format I could see my buyers name and user ID. Now I can not see the user ID/user name. It is difficult to find a transaction without User Name. How can i set in my sold listings so i can see buyer's user name also ? Thank y...

Does anyone know how to revise listings in bulk?

I can't seem to be able to revise listings in bulk in this new Seller View disaster. Using the "Help" button on the side does not help at all, as their instructions do not relate anymore:"You can also revise multiple listings in Seller hub, here's ho...

Buyers lying about receiving damaged items

What to do when a buyer decides to lie about receiving a damaged item from you? Telling you it came damaged, but you have no idea if they damaged it themselves or showing you an older item that's not even the one you sent them. They are just trying t...

Buyer asks for UPS to hold package after delivery

I sold something that was delivered today, but the buyer says they mentioned in buyer's notes that they wanted UPS to hold onto it for pickup so the package does not get stolen. The problem is that I did not get this note so I could notify UPS when I...

Did eBay stop collecting sales tax on purchases by buyers from most states?

Up until recently eBay was charging sales tax to my buyers from most states. Recently I haven't noticed eBay adding sales tax to anyone from any state. Was there a recent change in how eBay collects sales tax?

Silly Seller Account Question but eBay help is just frustrating

When do invoices for sellers fees (related to purchasing UPS shipping labels) drop? I paid for UPS shipping in April and don't see an invoice or any pending transactions for that shipping label. Item is shipped and confirmed delivered so I know it's ...