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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Why everyone I know is no longer using ebay...

Ebay, like all other large corporations are in business to make money. It no longer matters how. They know that if you stop using their platform 10 others will start. It is a perpetual revolving door of "who cares - 10 others will join today". I am a...

Page VIews Question

Hi There. I notice in my seller hub when I view active listings it shows the page views in the last 30 days for the listing. In the seller hub it says ZERO page views but when you click to the actual listing it shows actual page views. Is the seller ...

Resolved! eBay International return request

HelloI sold an item and with eBay Internationala return request was opened after a few daysThe message saysWe're contacting you about a return request your buyer opened. This order was sent through eBay International Shipping, so we handled the retur...

Resolved! Can't upload photos to my ebay listing

Simple as the title says: I took pictures of the items I want to sell, took the pix off my camera onto my pc, but they won't upload to my ebay listing. Have tried Firefox and Edge. This has never happened before.

e bay had a World Class customer support team in the Phillipines or southeast Asia. What happened?

Seriously, my wife flew to the Philippines to work with customer customer service personnel for the company she worked for. People in the Philippines are some of the most polite and genuinely care about the quality of service they provide their Ameri...

Another ebay seller listed my item and same pictures on their listing…

I was searching some jewelry items and I came across few items that are my items but listed on another sellers store…this seller copied my listed item pictures and posted on their store.it’s my jewelry, my hand and everything…why sellers do this?he o...

Would be buyer keeps making offers that make no sense...

I didn't ever block this guy, he just keeps making offers that make no sense for conducting business and I keep giving him the same reply (and with his most recent message I realized I've answered him four times already with the same info... wonderin...

Resolved! Canadian selling on ebay.com

I'm a Canadian citizen. Ebay keeps asking me for a SSN. I have a Canadian number. Every time I try to input my information it's denied.

How was everyone's Thanksgiving day sales?

Kicking off the holiday season.How was everyone's Thanksgiving day sales?Part time seller.300 items listed.I average about 1-3 sales a day.I had 6 sales yesterday.

Reply with Offer. Where is it?

Did eBay mothball the “Reply with Offer” function in messages? I replied to a Buyer’s query and wanted to use the function but it wasn’t available, at least not in My Messages. Any thoughts?

Can't reply to MC011 email

I received a MC011 email saying that they have frozen payments and I need to upload tracking for a few items(which I did and everything is delivered now). It says to "reply to this email" after I do so to have my account reviewed. After I reply to th...

Resolved! Defects from hurricane milton still not removed.

I received multiple defects on my account due to hurricane milton. Ebay has done nothing to remove these defects, when there own policies state that sellers will be protected and defects will be removed. I am so tired of wasting my valuable time on i...

Buyer left negative feedback without contacting me, now wants me to send them packaging for return

I sold a pair of shorts that had measurements in both the listing description and in the photos. I also offer free returns. Despite this, the buyer left negative feedback for fit without first contacting me or opening a return. I messaged them and po...

eBay 20% OFF coupon SHOPCYBER20 NOT WORKING - December 2, 2024

I am in conversation with a buyer to purchase this item and offered the 20% discount to them. They stated that the 20% coupon is NOT WORKING and provided a screenshot of the error. I am selling the in the fashion category under clothing, shoes, and a...

Resolved! Ship a sold item before getting paid?

I’m a novice on selling on Ebay - my item just sold on auction $1500. How do I know when to ship? I don’t want to ship before getting paid…. Also, Creating an invoice now but don’t know how much to charge for insuring the item on top of the shipping ...