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Buyer falsely claims that they received an empty box! Please help!!

This is what has happened so far:-Four days after receiving the product (iPhone 11 Pro), the buyer sent me a message saying that the box is empty and they want the money back. -I called eBay right away, and they told me not to worry about it, saying ...

User avatar by Scout
  • 10108 Views
  • 57 replies
  • 8 helpful

Buyer asking me to upgrade shipping to priority

Hello, I have a Garmin Fenix listed that someone purchased this morning. Shipping was listed as $12 economy. The buyer is now asking me to upgrade to priority shipping which will obviously be more money. Should I cancel the sale? I told the buyer the...

eBay says "may" when they mean "all".

Check this out.https://www.ebay.com/help/policies/selling-policies/seller-standards-policy?id=4347&st=3&pos=1&query=Seller+standards+policy&intent=below+standard&lucenceai=lucenceai&docId=HELP1272#section4 It says:Your items may be placed lower in Be...

Buyer filed item not received still in transit

Just wondering if I am going to be out my money for this item. Buyer filed item not received and I checked tracking and item is still in transit. The item was mailed out on June 25th going to APO address. According to USPS:"Thank you for reaching out...

User avatar by Adventurer
  • 1208 Views
  • 7 replies
  • 1 helpful

eBay punishes me for following their own advice.

Someone bought a brand new power tool battery from me and claimed it leaked acid when they used it.eBay told them to not ship it back as it was hazardous.They told both me and the buyer to "wait for the return to time out".This was eBay on Facebook, ...

Buyer filing bogus unauthorized transactions

I have a buyer who has purchased several items over a 2 month period. She has always been courteous, talking about her purchases, thanking me, leaving wonderful positive feedback and literally being a perfect buyer. Out of the blue she files about 14...

Been selling 20+ Years now EBay says I am Below standards what can I do when all my stuff is 100%

I had to refund one person as they were not happy. Then a lady put an item not received and I looked at tracking number and it said it had been delivered. After I refunded her she then says she is in another state and her sister was to pick up her ma...

Scanned as delivered instead of accepted, buyer rec'd but original tracking wont update

Post office scanned as delivered (7/22/25 @ 1:06Pm @Boston, ma) - instead of accepted. Buyer was an absolute maniac, but told me she received it. She wont close the case - tracking has not updated to reflect anything, still shows delivered to boston,...

Pay per click ads.

This question is more for full time large scale sellers. I'm just curious how much do you need to make (gross) per day to justify even the smallest expenditure on "pay per click" ads? What would be your ratio of daily ad spend vs. daily gross sales? ...

Interested in wholesaling to other Ebay sellers.

I am looking for other Ebay sellers that are looking for wholesalers. I would find the products for you. I would mostly be wholesaling clothing and home decor. What forum should I be in?

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