Selling

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No Seller Support

I have been on Ebay since 1999 and am becoming more and more disappointed with the lack of Seller Support from Ebay. A customer won a poster auction, the poster was stored in a closet for the past 20-years and was in near-mint condition, he claimed i...

Ebay wont remove feedback

I have a collection of patches that I decided to sell. Many were retired. Had a buyer place an offer, which I declined. He decided to purchase anyway and then proceeded to leave feedback stating I am getting rich basically ripping people off. Keeping...

Video has arrived

I just saw this. I assume it was released earlier today. Have any of you tried it yet? As it's exclusive to the horrible "unified" listing tool I don't plan on exploring it any time soon. @my-cottage-books-and-antiques and @valueaddedresource, I thin...

Can "send an offer to watchers" be disabled?

I have no objection to the feature, but it's cluttering up my active items page and forces me to scroll past it to do what I am trying to do. I am not in an urgent hurry to sell off everything I have at the lowest possible price and I'd rather just n...

Why is my listings "Free Shipping" not green on search result page?

I offer free expedited shipping with 1 business day handling using USPS Priority flat rate packages. When my listings appear in search, it just says "free shipping" in gray. Some of my competitors' listings say "Free 3 Day Shipping" or "Free 4 Day Sh...

Screenshot 2022-01-27 at 07-04-44 mylites2 fullback eBay.png

Screenshot 2022-01-27 at 07-04-53 mylites2 fullback eBay.png

Resolved! buyer won an auction and did not pay

buyer won an auction and did not pay and told me after three days that the product did not like it and told me to cancel the offerShould I cancel the offer or open a case for an unpaid item.

Resolved! Buyer wants to make negative feedback "right"

How do I go about this? I sent a revision request.

Buyer filed item not received case

What do I do when my buyer filed an item not received case but parcels app is showing that they item was delivered? There was no delivery scan on ebay. It was an international order and left off at "arrival in country" on dec 29. But parcels app webs...

Item not received request

Hello..One of my buyer opened a request and he said to me he hasn't received his item. But using tracking number and after track item was delivered 09th November 2021. Request opened date is 21st January 2022. I think he told me lie. How can i solve ...

seller from guam

I just noticed now that they're from guam, will they still be able to ship to america?

Cancellation requests still showing up in Awaiting Shipping page

As of last week I luckily noticed this on one of my items. My shipping guy packaged and created a shipping label for an item that the buyer filed a cancellation request on. So obviously that auto-declined the cancellation request. This was strange be...

Sell through rate declining

Hi guys, Just wondering if anyone has any pointers or advice please. My sell through rate is down at 0.5%, I sell used clothing and understand that January is a slow month however in terms of money made I have had the best month to date due to sellin...

Sold a graphics card, 2 and a half weeks later buyer opened a refund claim

So two and a half weeks ago I sold a graphics card which was in v good condition since I barely used it. Yesterday I received a return claim from a buyer (doesn’t work or is defective). The issue is that buyer confirms the card was working fine for 2...

Why does Ebay hate sellers so much?

I'm not even a personal business or some commercial seller. Just somebody that yard sales here periodically. I had a seller today return an item that was fully functional and I got stuck with the $15 shipping costs. He then proceeded to laugh at me a...

Resolved! Explain this: Am I supposed to look at the free listings or the $$ limit

I'm confused. I normally get 250 free listings every month. But in the seller hub it gives a $$ amount limit. So what is prevalent? The 250 free listings or the $$ amount limit? I'm confused because one week I'm limited to $26, then another week it's...