Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Prosthetics for sale

Have a few new prosthetics what's the best way to sell them please?

Resolved! This is weird. One of my buyers sent me a package full of empty boxes/accessories

Quick backstory on this buyer. He purchase a new/sealed Galaxy Z Fold 3 from me back on October 15th. USPS took forever to get the item to him. So he filed for a refund on eBay while it was in transit. I denied the refund and the item finally arrived...

Resolved! selling fee's

anyone else think it's too steep, the charges, i mean paypal is an ebay company, they take 2% plus ebay takes ALL KINDS OF FEE'S so many you cant keep them all straight final value, insertion, etc etc, and you have to rely on ebay to be honest and no...

how to cancel bids on an item but not end the listing. Have to make weight changes. Thanks

Resolved! Buyer bought two of the same item. Ebay only charged for shipping on one.

The item would fit in a flat rate envelope for $8.15. Buyer buys two of the same item, which no longer fits in an envelope. So now it's a box for $11 and change, but I charged a flat rate for one item of $7.99. If the buyer is buying two of something...

Global payment service questionnaire

At the connection stage between EBAY and PIONEER I was asked to provide additional information to PIONEER, this information includes the Global payment service questionnaire requesting details about my store and website, however I do not have a store...

Reusing a Sold item to mail a package to a different person.

I have kind of a weird question. I recently had a seller re-use the item I bought as a way to create a shipment to another person. I received notice that something I bought had shipped. The only issue was I had already received the item a short while...

scam protection from fake returns

Is my understanding correct? A buyer can return a purchased item and receive a refund when in actuality the returned box is just filled with detritus? The hypothetical situation is a seller lists a high ticket item, say a $4k guitar. When the auction...

Resolved! Unable to relist ended listings

I ended my listings just before Thanksgiving as I would be taking some time off. In my seller hub under, "unsold ended listings", it shows the correct number of listings ended, but when I click on to relist them it shows 0 listings found.I know that ...

Relisting by ebay

For the last 2 weeks eBay has not relisted any of my items that I have set up for auction. They qualify, they are 7 day auction style listings for vinyl records. Spoke to about 7 eBay employees, no one knows how to fix it. They claim I should have a ...

saved sellers

we can save sellers to our saved list. But when we going to see later what there listings of that saved sellers. There are no listing in there store. I thought first its issue of my account or my connection. But i found that not my fault. Can you any...

Resolved! I only sent one of the two items my customer ordered, best way to ship the second one??

My customer ordered an item I had several for sale. I fulfilled the order, the numbers made sense for one item. But the order was apparently for two. Got a message asking if I sent them separately. I reviewed the order and it does say she ordered two...

sales vs coupons?

I got in a lot of nice books in one of my categories and hope to get a lot of them listed this month. It would be nice to offer a discount somehow but I am lame in my understanding sales and coupons. I did a little reading. I learned that once a sale...

Help please, no sales at all starting from DEC

Hi Everyone I am suffering for not getting sales at all started from DEC actually it is reduced in NOV and then no sales in DEC, although at least daily i was getting 2-3 sales per day before in OCT and my active listing was around 130 included varia...

Resolved! eBay holding $1000 after 60 days

Hello, I had sold a TV on eBay on February 23rd. It is now April 23rd. After speaking to several, several agents through chat/called who lacked any willingness to help. I’m here to see if anybody else has had this problem before and how (if) they sol...