Selling

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Resolved! Pick up only item

I sold an item listed as LOCAL PICKUP ONLY. Buyer sent a 3rd party to collect it, then claimed it was “not as described.” I offered a return — buyer refused to return the item. eBay stepped in and said I needed to issue the buyer paid postage. How am...

'You're Protected for this Dispute'

This was a strange dispute...never had one like these.The purchase I guess was a 'guest account'...no feedback and a new account.It was an international buyer from UK...I would never have thought a UK buyer...they are so nice from UK.I did mark the i...

Requesting a refund for a duplicate label

Sometimes, my thermal printed does not print off the label with all the needed information on it to give to the post office. When I re-print immediately after, will Ebay charge me for another label? I can't find any articles on how to request a refun...

Why is there a difference between result and qty in active listings

Results show 145 while quantity is 156. I do not have any multiple quantity listings, plus I just did a full store reset delisting and relisting all items except for three so they are all mostly fresh. What causes the difference?

Help Please

Hello, I have recently took over the Ebay sales for the dealership I work at, Ive seen other sellers like Fairway ford are Ford Authorized Dealers here on ebay and Ive been trying to figure out how do I get that label for my dealerships ebay? We have...

Is remove listing same as end listing in bulk editor?

I want to end and sell similar on a bunch of my items using bulk editor. It has been a good while since I did this, but I could have sworn there was an "end listing" option in the drop down, but now all I can see is a separate header option titled "R...

Best offer tab not working

Is anyone else having issues with the "Listings eligible to send offers" tab on the seller hub? Mine is sending me to my active inventory page.

OOS Option not working correctly

please disregard

Resolved! Resale license/permit -- How does it change account and taxes?

Hello, I’m based in Washington State and currently sell on eBay using a personal account, mostly a mix of resale items and old personal stuff. I’m now looking to grow a small resale business and want to start buying from wholesalers and liquidation s...

Buyer address on shipping label IS incorrect. How to change?

Need help IMMEDIATELY. Need to ship today ! Thank you.

Resolved! How to remove FAQ from listings?

Hello All, I have listings that are displaying my answers to frequently asked questions from 18 years ago. These answers no longer apply to my listings. I can't seem to find how to turn them off in my listings or where to go to delete them altogether...

Finding damage after item is sold?

I sold a pair of nylon hiking pants recently. I went to pack them up and noticed the tiniest pinhole in the fabric the size of a small ant. I normally wouldn't think anything of it but it could possibly get bigger over time and I don't want the buyer...

Login issues

Anyone else having trouble with Ebay timing you out and then making you jump through hoops to get back in and then it wants you to create a new password? I have to do this like 3 times a day and it's annoying. Have had 8 calls with Ebay now and no on...

Resolved! Blocking buyer who may have changed user names

I have an item for sale that weighs 90 pounds. It is local pickup only. I was contacted a couple weeks ago by a user in CA who has (193) 100% feedback. However when looking at the feedback left for others they had given near 10 negatives so I blocked...

Regular buyers cannot bid in the Air rifeles category without any reason.

My regular buyers can't bid. In this case, it's a buyer from Texas, in Texas there are no restrictions on air weapons. I've already lost one regular buyer from California before, he also couldn't bid on my lots, he thought I blocked him, got offended...