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Forum Posts

Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

User avatar by Community Team Community Team
  • 275 Views
  • 0 replies
  • 23 helpful

My Listed Items Dissapeared

Hey, So I listed some items, and I just checked back and they are gone. I still have the 250 listings a month, but the thousand is down by 3, which is the number of listings I have. Do I just try to put them up again?

calculation of eBay fees

Does anyone else think that it's unfair of eBay to include Tax and Shipping when eBay calculates its final value fee? Sellers do not get the Tax money; that goes to the government. Sellers do not get the Shipping money; that goes to USPS, Fed Ex, UPS...

Responding to offers - time too short

I have missed two sales recently because of the limited amount of time eBay allows to respond to an offer to buy. How can we get eBay to lengthen the response time?

User avatar by Pathfinder
  • 316 Views
  • 19 replies
  • 1 helpful

Blocking a buyer - making offers

I had to block a buyer for numerous reasons but before it took effect, she purchased two more items from offers I made. I will complete those transactions as I would have for any buyer. I have no control over who gets my offers. Now that she is block...

User avatar by Adventurer
  • 361 Views
  • 3 replies
  • 0 helpful

Scam

I just sold an item and I searched up the address and I’ve been seeing that other people have been having problems with that address and that is a scam what do I do?

Resolved! Any way to cancel a sale early if the buyer is a scammer?

Hello, I'm pretty new here. I've only sold one item so far, but this is the second time I've had someone buy an item from me only to message me along the lines of, "I have a question about your item. Can you text me at this number?" I'm well aware th...

How Are Sales??

I had a decent Christmas Season, but now the sales are coming in in dribs & drabs

User avatar by Rockstar
  • 506 Views
  • 19 replies
  • 0 helpful

Authentic Preowned Sneakers Failed Sneaker authentication

Just wanna start off by saying we have been on eBay for 10 plus years and counting selling sneakers with a flawless record up until now. We average about 100 plus sneakers sales a week. Would also like to add we are human and not perfect, but in this...

Negative feedback received by a buyer

Well, this probably isn't helpful to post, but here goes anyway. In the past, you used to be able to contact an eBay associate who could handle your issues for you. Since things have been so-called stream-lined everything has just been more complicat...

User avatar by Adventurer
  • 445 Views
  • 12 replies
  • 4 helpful

Buyer Filed Fake "Item defective"

So I sold a Antminer L3+ cyrpto miner and I get funds on hold notification buyer wants to return.I tested before sending took photos the whole 9. Buyer claims in detail what was not working. Whatever I still have to buy a label for him to send it to ...

User avatar by Adventurer
  • 95 Views
  • 2 replies
  • 0 helpful

Changing my username

Hey, I am wanting to change my username to something a bit more professional, but I have over 200 followers and want to make sure they can still access the shop. I've heard if they tried to use the old username they would get a 404 error page instead...

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