Seller News: December 2025
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Check out our latest updates to help optimize your business.
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Recently I was going over some payouts. The buyer paid $650 plus $15 shipping and the tax for the total of $715.46. As you can see I was charged 12% on the total amount. Can anyone explain this?Thanks
There seems to be a large number of postings today regarding glitches. Could it be because of the day?
Buyer sent me neutral feedback because the shipment was delayed in deliveryI told the buyer that I want to send him a request to change the neutral feedback to positive and I want to send a free shipment to the buyer so that I apologize to him for an...
I put an item up for auction that was doing pretty well and getting bids from a variety of ebay users. A user with 0 feedback ended up winning the auction. However, as soon as the auction ended, the user requested to cancel the order (no payment yet)...
Hello there! I'm a new one. I have a stock in my store. can someone please help me how to increase my sales ?
I have an auction that starts at $15 with BIN at $25. I have another item at fixed price of $17.50. Buyer contacts me and offers to buy both for $37.50. After some questions about shipping price buyer messages me with "let's do it". I set up special ...
Can someone explain to me why the Best Offer feature doesn’t include an option that only accepts the offer after payment is made by the buyer? I’ve sold the same item 3 times now by way of accepting an offer and all 3 times the buyer never paid after...
What's ebay's reasoning to not show what a best offer sold price is?Is it because they fear other buyers will make similar offers on similar or identical items thereby discounting the value?Are they protecting the seller? Not showing what they accept...
Tried posting an item for sale and in the final step to verify my phone # I receive the following message: Something went wrong. Please try again later. I consulted with Google, it seems that a lot of people are having a similar problem. Any help wil...
The buyer has asked me to cancel the sale. He did not go through his purchases screen like ebay asks. Is it okay if I cancel with just his email request. It is the correct buyer email. The email does show in my ebay messages. It just does not show as...
Hello I have just sold an item which is fairly large and weighs 18 lbs. I want to ship it in a wardrobe box. I want to use FedEx shipping. Is this acceptable? My buyer went ahead and purchased the item based on the fact that I used a flat fee for shi...
So, I'm curious because I'll see people selling VHS tapes or other media items for like $.99 BIN and $1 for shipping or $3.25 BIN w/free shipping. How is this possible? I'm so confused and they are selling hundreds of items; they are power sellers. M...
Can anyone help? I cannot figure out how to print packing slip. I printed shipping label, but see no prompt for packing slip. thank you,Sur
Hi - my buyer got refunded for an item and shipping that was lost in the mail. How can I get my money back for the shipping label I purchased through eBay?
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