Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Shipping Exemption Exception for Particular Item

I’ve now added restrictions for non Contiguous U.S. buyers, however, I would like to allow international shipping to Japan only for a particular item (i.e., one item). Not for a particular buyer because it has not sold but for the item itself so it c...

Resolved! Can shipping be changed after an item is paid and shipped?

If, for example, eBay calculated shipping at $20, but the actual cost of shipping was $60, is it possible to change the invoice after an item has shipped, so that the buyer can cover some or all of the remaining 40? Thanks!

Thank you for one of the best Christmas Sales on here ever

My sincerest thanks to all the great customers on here who have made Ebay the place to go for their Christmas gifts. This has been one of our best years on here and I am so grateful for all those wonderful buyers and to Ebay for making this possible....

Scammers

So I sell art and I’ve have multiple if not all of my offers end up being from people who are trying to lure me off eBay and trick me into spending money or create some type of account. They ask for my phone number for questions about the item, which...

Getting paid for a sale

I’m confused with the payout of my funds that eBay is holding after a sale. The buyer paid my asking price in full. The item I sold required an an Authenticator and that’s been accomplished, the buyer got his item. Reading the utterly confusing eBay’...

Resolved! Regarding sales

I do not have the option to start selling yet. Consider that Thankyou

Can i send an offer

I had a potential buyer send me an offer and I got busy and the offer expired before I seen it. Is there a way that I can send a message to that potential buyer to see if they are still interested?

Need Help Increasing Search Visibility

As a seller from Portugal, selling on ebay.com where most of my buyers come from, it seems my items (at least the "Buy It Now" ones) don't have very much visibility, and my sales mostly come from my returning customers. I have nothing to complain reg...

Unallowed Item ?

Just had a Breg Polar Care Cooler removed by Ebay. They said it was becasue it required a prescription to purchase. I still see lots of them for sale that have not been removed. Does it have anything to do with the fact mine was NEW and others on Eba...

Buyers disputing charge

I’m seeing a trend happening to me where buyers place orders from new accounts opened that same day then disputing the charge. one buyer disputed an hour after placing his order. any suggestions on how to protect myself from this? till now I started ...

Community Chat and No Answers

jasmen@ebayYou replied to my message on the 12-15 chat and asked me a question. The 'Reply' button is grayed out, so how am I supposed to answer you?

How many actually follow up?

I get quite a few buyers who claim/message INR when tracking shows delivered. I always give them my scripted checklist on how to locate their item. One of the main final suggestions is to go to their local PO to get the GPS location of the scan. Base...

Those of you who use the app

I've heard about how when you use the app, some of you get a "ka ching" noise when you make a sale. I'm curious, what noise does it make when a buyer files a return or payment dispute on you?

Resolved! Time before I can relist?

I'm selling for the first time in years. I should've done a lot more research because this has just turned into a giant headache. I've listed a PS5, but I realized that I want to change the auction duration, change my return policy, and add a "Buy It...