Selling

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how can i un cancelled an order i cancelled for being out of stock or damaged

I cancelled an order Because the item got damaged But the buyer still wanted the item as it was.Is there something I can do to get that out of my seller record?

Are we getting scammed 3 times in a row?

Kinda' new here. Our account is old but we've only started selling in earnest these last couple of months. We've had 3 different buyers in the last month claim that their item was damaged in shipping. 2 of the items were pottery and one was a silver-...

hiatus from listing auctions and feeling great

Not a question, just a bit of cheerfulness on a Sunday afternoon. As of today I am on hiatus for a few weeks from listing auctions and immediately I feel like the weight of the world is off my shoulders. I'll be in a position to ask myself if feeling...

Switched at Post Office

I accidentally switched two packages at the post office. What do I do to fix this? Have them both do a return? Any help is appreciated! Thank you!

Sales report

when i download a sales report to excel, i click this quarter, then generate , but only a portion of the sold listings transfer?

What kind of action is taken against a bad seller?

Short story: seller had an item on auction, I won. After I paid seller canceled the order with reason ”Buyer Ask” clearly to avoid a defect. I reported the seller after contacting ebay (I first tried contacting the seller) through the report seller m...

Resolved! Sending offers

Can someone tell me why when I try sending offers to buyers watching my listings, the offer is sent to me instead of the person watching the listing? It doesn't make sense, and it all started about 1 week ago, is this a glitch from Ebay? Its becoming...

question about Shipping

With the global shipping program, where do you ship the product to the customer's address? Or to another address and how?

Resolved! Buyer asking for refund after claiming to be gifted the same item he bought?

Someone asked for a refund after sending me a bunch of questions, then within a few hours, claiming he was gifted the same item he bought. I'm pretty new to Ebay, so I can't help but be confused/wary. Is this at all a scam tactic? Or is refunding pre...

In country vs out of the country

Ok how come when u see the item on ebay stating sold in TX yet you u look at sellers profile says he or she out of the country is that why it's taking so dame long for items to arrive false advertising to me cause it don't take 2 weeks even whit regu...

Resolved! add a fixed cost to the final sell price.

on my sale listing, how do I add a non negotiable fixed cost to the final sale price before shipping.

Resolved! Add Tracking Number

If one buyer buys multiple orders from multiple listings, The tracking number received when all those orders are sent in one parcel, Is it appropriate to add for all orders?

Using "Best Offer"

Anyone use the ebay feature "Best Offer" ? If you do, has increased your sales or do you just get a lot of "low ballers" ? TIA

Bad Times Make Good People...

Please excuse this being somewhat off-topic. The last couple of days, I've noticed a marked change in the level of kindness people are displaying here in our town. And yesterday, I contentious claim issue I was having with a buyer suddenly resolved, ...

Resolved! Is eBay punishing sellers for relisting items to make more $$$ or is there software issue?

Relisted some items this morning and they are not showing up as "newly listed". They are still buried. Just one example: relisted a Guinness jersey this morning (2/27). It shows up on page 2 of search. There looks to be a date stamp / code in the lis...