Selling

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Order 2 days old, and I'm left with bad feedback

I got an order on Monday, April 4. Today, April 6. I see my feedback with a negative. "They never arrived." is what the buyer writes.Even if I had mailed the package immediately after getting the order, It would still be in the mail, assuming USPS ta...

Status of 1099

Let's just say it went downhill from here -----------------------------03:13:34 UTC XXXXXXXThanks for confirming, I see you opened this account 23 years ago, thank you for your loyalty. What can I resolve for you today?03:13:59 UTC my accountI am che...

Coupons- recommendations

What is the most favorite type of coupon that buyer are likely to use? i tried public coupn (just 2 buyers used it) and I tried private coupon sent to every buyer (email and paper in the box) and noone used it. if I have a buyer interested in 2 items...

Tracking details not synching with Ebay from Fed Ex two orders right now

I have two orders right now that are showing on Fed Ex vehicle for delivery today with full tracking details avail on Fed Ex website and zero movement showing on EBay’s tracking details. What is the problem?

EBAY TOOK $130 MORE FROM MY BANK IN A REFUND, THEN I RECIEVED IN A SALE

i AM REPORTING THIS CASE AS FRAUD. THE LISTING THE BUYER BELIEVED WAS A DELL COMPUTER XPS 13 9310 13.4". THIS COMPUTER SOMEHOW WAS CONNECTED TO MY ACCOUNT, AND WAS SOLD TO THE BUYER FOR $690. I BELIEVED THE COMPUTER THE BUYER WANTED, WAS MY DELL INSP...

Issue with sold item to Mexican buyer, wrong scans in delivery tracking, please help.

Hello friends. I really need you help here. Back in March, March 19 one of my items got sold to a buyer in Mexico. It was relatively expensive item for me and really nice. Honestly I wish I just kept it for myself. From what I remember - something wa...

Resolved! Question on a Counter Offer

I’m new to this, so this may be an obvious answer to many, sorry. A potential buyer gave me an offer for an item I listed. I gave him a counter offer 40 hours ago. I haven’t heard back from him and in the mean time I have received a reasonable offer ...

VAT Number from EU to UK

Hi, i ve sold an item to a UK customer, and i have to put on the letter a VAT number, as i do on ETSY, because Ebay collected a tax and i have to mention it, so the customer will not pay another time, but as a non professional, how do i find the EBAY...

Does anybody know how to set a firm shipping price for bulk items?

To put things bluntly, I'm looking for a way to set a firm shipping price no matter the quantity of a particular item I'm selling in my store. When I go to select 30 of the item, shipping jumps up to $66 instead of the $4.50 calculated cost. I think ...

Promoted Listings Standard has been updated

We listened your feedback and worked on improving our tools to make managing your eBay business even easier. We’re excited to announce new improvements designed to enhance the selling experience and help you and your business grow further. Enhancemen...

Not getting notifications of offers

I have looked at my listings that say review offers and in the completed section it has expired offers. I never received a notification that I had an offer in the first place. One was for $900. So that was a bummer. Also the identity of person offeri...

fees

I have been a seller on eBay for over 20 years and I am stating today that I will never use eBay again.I guess I am a bit out of date because my last sale was about 2 years ago, when things were different.My current sale of a Nikon camera had fees of...

Resolved! Listing Takedown Question

I "think" I had a listing taken down last night. I was working late, so that is why I am not positive. Can't remember for sure. I have received no notice from eBay. Where do you find the list of Brands that are no-no's for selling on eBay. Looking fo...

Cancel order

It won’t let me cancel order and refund full amount, need help.

Local pickup but the customer hasn't contacted me...

I sold a $500 item, eBay says the customer has paid for it, and I've contacted the customer asking him when he wants to pick up the item. But he hasn't replied. It's approaching 24 hours. Seems odd. Anything I should do?