Selling

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Resolved! Very High Item Not As Described

Hello eBay community, first time poster here. Figure I’d give the forums a try, I can not for the life of me get an eBay representative to understand my question; per usual. I’m a low volume, high ticket seller and am in the cusp of crossing to the “...

Returns Question

As a new seller, I now have 12 listings. In Seller Hub, it informs that all of them need to be adjusted: Returns Accepted, Buyer, 14 Days, Money Back, policy #32164283. What have I done wrong? Indeed, where are all of the policies listed? Perhaps I c...

Ebay listing tool not working properly

Been having issues with the listing tool, for 30 days or so now. When I revise a item, the listing tool blows out all the information that was already added to the listing page, making me re-do all the information. How do I work around this issue? Th...

how do I speak to a real person

eBay is saying I have all of these sold items which did not sell or have not sold yet. I don't know where to turn. I cannot find a number to call to speak to a real person. eBay wants me to post feedback on buyers that do not exist. These sales were ...

Cannot save new listing?????

A listing expired. I have created a brand new listing from scratch. Inputted all the details, pricing, etc., But there is no option to SAVE the listing. When I enter new info my browser says it is "saving" but WHERE is it saving it to? It is not appe...

Resolved! buyer request refund, item still on its way to buyer

Buyer requested refund for item that has not arrived by anticipated date. Post office says still in transit. How do I satisfy buyer request and still get my item returned? I am thinking of offering partial refund, full refund once item is returned to...

Resolved! Sales tax not collected

On 7/13 I sold two items and sales tax was not collected on either item. They were mailed to people located in Massachusetts and Missouri, both states that collect tax. Did anyone else have this problem? I thought eBay always collected sales tax wher...

Why is eBay not deregistering users that commit fraud (Russian return shipping scam)?

A buyer purchased a lot of two new high-end electronic items from me to be shipped to "701 Cornell Dr. Unit F9 - P646475 Wilmington DE 19801." I did not know the history of this troubled address so I shipped the item. A few days later, the buyer clai...

Resolved! Promoted Listings warning from eBay- "Ad not showing"

I had been promoting some listings at 1%. When the 2% deadline arrived, I left those listings as they had been- 1% promotion. On 7-14-22 I noticed on my Active Listings page my promoted listings had messages stating "Ad not showing". I immediately re...

13% TO SELL?!?! Final ebay sale

I have used ebay to sell odds and ends for years. I recently sold a disc golf disc for 95 dollars that netted me 82 bucks. 13 dollars is almost 14% fees to ebay. That is too much. BYE

Hey folks, about to dip my toes into selling on ebay and wondering a few things.

First of all, right now we are just doing a declutter of the house but plan too move into thrifting and maybe selling some liquidation items eventually. I have always loved trading cards and action figures so may get back into that as well. Very much...

Resolved! Need help with a listing formatting problem

I had to retire my Dell/Vista desktop computer with Microsoft word to an HP/ Windows 10 laptop with Open office writer. Still using Chrome browser.The line spacing seems “off” (double spaced?) in the description, the template TOS details are correctl...

Listings that benefit charity are not visible- this has happened before- please fix it

Any recommendations to what I may be doing wrong appreciated-All my listings benefit charity, but when searching through the charity shop, either generally or specifically to that charity, my listings in that merchandise category do not come up. This...

Resolved! You must select a return period which is supported - WHAT?

I, generally, have 14 day FREE returns for buyers except for International where it is 14 day and they pay for returns. Suddenly, on my Hub, I'm getting this message in TASKS for several items: You must select a return period which is supported Why a...