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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Listing Title optimization - title readability and keyword stuffing issues impact on search results

Here are some guidelines Ebay gives us for listing titles: 1. Title format: "NEW” [brand] [product name] [model No] [Variants — size, color] [additional keyword]2. Listings that have titles with more than 60 characters have a 1.5 greater chance of se...

Will shoes without inserts fail eBay Authenticity Guarantee?

I have a pair of shoes I'm sure are legit but they don't have the original inserts inside the shoes, will this cause them to fail the authenticity guarantee and cause the sale to fail, or will eBay always fail and return shoes that don't have the ori...

ebay new website sucks

i have no selled dropdown link like i did a week ago 4-20-21 , the idiots changed the website , now i can't revise or deleite a itom . how stupid are they ?

User avatar by Adventurer
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  • 6 replies
  • 3 helpful

What are my options as a seller in this case?

So just recently a buyer opened up an 'item not received' case for an item I shipped out on March 11, I told them I shipped it out but to look at the tracking details and I will look into it as well and when I did it says "In Transit to Next Facility...

Personal Or Business

Hi there,I've been an eBay seller for quite some time now, and with recent family commitments prompting me to leave my full-time job, I've turned to eBay as my primary income source. I'm curious if it's necessary to switch my account to a business on...

Payment Dispute on a Return With Deduction

I have a buyer who we had shipped a fully working and tested item but buyer opened a return and sent back a non-working, defective item so we did a 50% deduction but has now opened a payment dispute instead of responding directly in Ebay. How do we r...

Bought car through eBay and never received it.

Bro I paid for a car over a week ago through eBay, never received no type of shopping info, delivery info, never heard back from the seller after paying the money, NOTHING. she and eBay communicated all the way up until it was paid, g. I’m really UPS...

SELLERS BEWARE !!!!!!!!!!!!!!!!!!!!!!!!!!

EBAY SCAM ADDRESS !!!!NEVER TO NEW CASTLE DELAWARE !!!!!! MANY ARTICLES ARE ALL OVER THE INTERNET AND EBAY IS GETTING AWARE NOW OF THIS. PLEASE NEVER SHIP YOUR ITEMS OUT TO ANYONE WITH A SUSPICIOUS NAME, SUCH AS CHINESE NAMES ( NO OFFENSE) BUT THE SC...

My account was suspended for no reason

Friends, I ask you to help me.. I am a seller with a very high score who sells old magazines, newspapers and books living in Turkey. My account was suspended three days ago due to circumstances that I do not understand why... I have only 1 negative c...

Getting Fed Up With eBay

Getting really tired of eBay and their policies and their way of doing business. After being on here since 1998 I am close to being done. And they couldn't care less.

User avatar by Adventurer
  • 521 Views
  • 16 replies
  • 3 helpful

Combining shipping and sending invoice

A buyer has bought 7 pictures which I had listed separately. One I listed buy it now because I had not listed it at the same time as the others and she wanted combined shipping. She paid for that one plus shipping as eBay requires. I turned on the op...

top rated seller questions

Hi everyone, Ive only been selling on ebay for about 100 days but I was fortunate enough to earn top rated seller today. I am wondering what this really means? I've read that there are several benefits but they appear to all be tied to getting the to...

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