Selling

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Resolved! Buyer return requested

Buyer is requesting a return on a recently received item. Item was sold as brand new and sealed (which it was). Buyer is claiming there's a tear in the packaging of the video game and claiming I deceived them by not mentioning this tear in the descri...

How do I add "Make an Offer" to a listing

I want to add a "Make an Offer" type thing to a listing. I could not find that option. So I ended the listing. I hit "Relist" and figured I could specify it somehow in the new listing, however all I see is this again:Which has the Pricing Format lock...

is this how ebay expands the buyer base??

got this message from a potential buyer "Ive been trying to buy it since 11am and since i open an ebay account today, they put a restriction on my account. Any advice on that?' I told him to check out as a guest.

unauthorized coupon

So, yesterday I had a sale with a buy 1 get one 50% off coupon. The problem is I didn't authorize it. I have no active coupons in this category and made sure to go through my marketing section to confirm. Has anyone else had an issue unauthorized cou...

eBay Not Recognizing "Item Posted" – Getting Unfair Defects - AI support only :-( - Need Help

Hi everyone,I’m a seller from Brazil and I’ve been having serious problems with eBay not recognizing when my items are posted.I ship everything on time using Correios (our national postal service), and I always get a valid receipt showing that the pa...

How to add another payment method??

My payoneer account has been disabled. So, can anyone tell me how to add another payment method??

How to find out what hot selling categories are?

Hi sellers! I hear people say that this or that is a hot seller. But just HOW do I find out what is hot? Is there a way to search ebay categories by sales?Thx!

Pages Refreshing While Listing, Get your S*** Together Ebay!!!!!

it boggles my mind how ebay is always asking for more of a cut from our sales with the ridiculous scam that is promoted listings, yet hardly even has a functional website. Every time I am listing something, at least once (usually 3-4 times!) the page...

Terribly wrong info in the "About This Product" Section of listings. Can't remove the info...

I have just noticed today, that all my listings have this section, "about this product". Used to be a checkbox that you include catalog info, which I never do, because there is almost always some detail that is wrong. Now I have laptop listings sayin...

"Congrats—you made your first sale with ads"

When I look at my orders page, at the top eBay has added "Congrats—you made your first sale with ads". I have 157 listings right now, and only have 4 promoted listings. None of the promoted listings sold. Question: Why am I seeing this statement?

Buyer not charged enough for shipping.

I listed an item as “Buyer pays – calculated shipping”. The item sold and the buyer was charged a shipping fee of $9.00 (USPS Ground Advantage). This is a large box going from Florida to California. The actual shipping charge is $107.00. I had entere...

Seller fees are rediculous

E bay sure gets deep into your pockets when you sell, makes it hard to make any type of profit. I don't understand how they justify taking so much from your final value after you already pay an insertion fee. On top want to charge for shipping print ...

🗓️ 🎉 Quick Update! 25 Sellers RSVP’d — Still Time to Join Us Tomorrow Night!

Just popping in to share—we're now at 25 RSVP’d for tomorrow’s RVA eBay Seller Meeting! There’s still room for more if you’d like to join in — whether you’re a new seller, a longtime eBay pro, or just curious. Tuesday, July 8 | 6:30–8:00 PM ET In-per...

Resolved! The Description Is Impeded By Promo Material

The description is a very important part of the information needed for the Buyer to see. When you scroll down the page trying to find it, there are all sorts of interfering and distracting items along the way.