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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

issues Selling, Buyer is Taking a Break

I've been having an issue for months with this account. Whenever a buyer tries to check out sellers are met with a message saying "Seller is Taking a Break", my store isn't or has ever been in vacation mode. Link attached to see what I mean. https://...

Blocked Bidder List

Just curious what others do. If someone files a return, do you automatically put them on your BBL?

Promoted Listings Dynamic Rate Minimum Now 5% - Check Your General Campaigns!

Apparently eBay has decided to react to investor concerns about weak Q4 revenue guidance by quietly ratcheting up the minimum for Promoted Listings General Dynamic Ads to 5%. Still shows a minimum of 2% for fixed rate But the Dynamic ad rate cap is n...

Promoted Listings Priority Cost Per Click Minimum 10X Increase

Apparently not only is eBay jacking up the minimum rates for Promoted Listings General campaigns using the Dynamic strategy, they've also increased the minimum per click bid amounts from $0.02 to $0.10 - $0.20 depending on how you have the campaign s...

When does the forecast for seller rating really update?

Hi all, I've been in ebay jail now for a few months, but really made a run at bringing my account to below 2 percent defect rate. Before this month I had 6 defects out of 229 sales. From what I understand, dec 2023's sales AND defects will come off. ...

Your Item Arrives by Christmas! Guaranteed by who?

I have started to notice this on some items selling. I saw one on mine and like no I didn't say that.Arriving before Christmas...this is the busy Christmas season and I rather think there is no guarantee when it arrives and I wouldn't do it and wonde...

Can eBay Support Unlock the X4 Restriction?

When creating variations, it looks like there's an X4 restriction.If I contact eBay support, can they unlock it? Has anyone had experience unlocking it?If so, could you share the conditions or requirements?

Cancel listing

How do I cancel a listing? I can't seem to find a pace to do so. I am fed up with eBay as they are now holding onto my money for a month. Of course, in the meantime they are getting the interest on it.

File for return help

Basically I listed an Android Apple Watch for £400 (I emphasised it was an Android on the title and description a lot) and received an offer for £340. I accepted and the money went through. Shortly after I shipped the product they requested to cancel...

"Why is a raven like a writing desk?" asked the Mad Hatter

Because then it more accurately describes the eBay search vehicle for buyers. For example -- I just looked up "Alfred Hitchcock's Mystery Magazine -- August 1976." Fairly definite, right? Whole magazine title, with date. Should not be a problem. Ah, ...

Resolved! how do I block a buyer? He seems to be shady. Thanks, John

how do I block a buyer? He seems to be shady. Thanks, John

Copy cat counterfeit replica items

Anyone else having trouble with Vero taking down your own listings when reporting someone for counterfeiting!?! Yet the other sellers items don’t get removed!

Search functionality question

Is it possible that a person's browsing history on eBay -- which is saved on eBay's servers -- can influence and thus skew the results of a new and unique search on the platform? As you know, you can clear your personal eBay cache here: https://www.e...

Designer Jewelry Authentication Failed

I have been selling my designer jewelry on eBay for a few months now. Despite hearing horror stories I decided to give it a go. I’ve sold 2 that were authenticated and shipped but last week I sold an Effy ring—A ~6k ring for $1800 and was required to...

Seller needs assistance with the new messaging system.

I have three prospects awaiting a reply from me, but, after in excess of 60 mins., I am at a loss as to where on the page I would be able to respond. Please assist.