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Forum Posts

Adding to an order that was already paid

A buyer purchase three items. I sent an invoice and they paid. Now she has purchased another item and wants to add it to the previous purchase. How do I do that if she has already paid for the first three items? I haven't shipped or made a label yet....

If Your Sales are Lacking - Try our Recent Approach

We have 2 Selling accounts - on the smaller one, sales had really stagnated to almost nothing over the past 4-6 weeks. And that is the account we push a lot of discounted items thru, so it was surprising. Our main Selling account was also slow - yet ...

User avatar by Rockstar
  • 2308 Views
  • 29 replies
  • 26 helpful

Anybody figured way to get rid of the pathetic headers i Ebay Transactions report & Orders report?

Ebay reports have these headers in them that make it impossible to import into anywhere without first having to manually deleted the 1st row and with some special characters and additional comment rows and empty rows etc.. Apparently the 1st row is f...

Not Just Another "No Sales" Post!

So, like many I have suffered from no to maybe 3 views on my listings for a month, and no sales for some time now. I've moved on from the thought that something is broken with ebay and stopped reading all the posts complaining about it. Really got no...

Retracted bid possibly led to others not bidding

The day before my auction was to end, a bidder bid multiple times until it passed the original bidders max bid (went from 20.00-83.00). He then retracted the bid with the reason "bid wrong amount". There were 7 watchers. Today the auction ended with ...

What coupon did the buyer use?

Now that eBay has rolled out the ability to send bulk coupons to different buyer groups, I have several coupons active at any given time. I cannot figure out how to see which one a customer used. I can see on my orders page that a coupon has been use...

User avatar by Thrill-Seeker
  • 1634 Views
  • 6 replies
  • 1 helpful

Resolved! Please Be Careful (Fraud Buyers)

I'm writing this to warn sellers of a trend that may be old or new. December 2021 I sold a like new RTX 3060 Ti (a month old) to buy a RTX 3070. Two weeks later buyer opened a case Item Not as Described.Ebay open a case without question or investigat...

User avatar by Adventurer
  • 16711 Views
  • 28 replies
  • 14 helpful

Resolved! Ebay Store Sales Question

Hello, I'm trying to run my first store sale. My question is:Say I run a 15% Sale. On items that have "Or Best Offer", can buyers still make offers on thesales price?Sorry if this question has already been discussed. I couldn't find any help in the "...

User avatar by Adventurer
  • 698 Views
  • 4 replies
  • 0 helpful

Disappearing Listings

Not sure what happened, but my active listings are disappearing into thin air. I've lost 25 since last night, and it seems listings that are ending are not being renewed? I called and talked to support, so they are aware of the issue, but who knows w...

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