Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Best Offer accepted pending payment?

Can someone explain to me why the Best Offer feature doesn’t include an option that only accepts the offer after payment is made by the buyer? I’ve sold the same item 3 times now by way of accepting an offer and all 3 times the buyer never paid after...

Why Doesn't Ebay Allow You To See The REAL OLD Price on Best Offers

What's ebay's reasoning to not show what a best offer sold price is?Is it because they fear other buyers will make similar offers on similar or identical items thereby discounting the value?Are they protecting the seller? Not showing what they accept...

Something went wrong. Please try again later.

Tried posting an item for sale and in the final step to verify my phone # I receive the following message: Something went wrong. Please try again later. I consulted with Google, it seems that a lot of people are having a similar problem. Any help wil...

Buyer sent outside email to cancel

The buyer has asked me to cancel the sale. He did not go through his purchases screen like ebay asks. Is it okay if I cancel with just his email request. It is the correct buyer email. The email does show in my ebay messages. It just does not show as...

Shipping via FedEX

Hello I have just sold an item which is fairly large and weighs 18 lbs. I want to ship it in a wardrobe box. I want to use FedEx shipping. Is this acceptable? My buyer went ahead and purchased the item based on the fact that I used a flat fee for shi...

Resolved! How are sellers able to sell VHS tapes, CDs, etc so cheap?

So, I'm curious because I'll see people selling VHS tapes or other media items for like $.99 BIN and $1 for shipping or $3.25 BIN w/free shipping. How is this possible? I'm so confused and they are selling hundreds of items; they are power sellers. M...

Packing slip

Can anyone help? I cannot figure out how to print packing slip. I printed shipping label, but see no prompt for packing slip. thank you,Sur

Can you create a listing without listing it immediately?

How do I get a refund for a eBay shipping label for a lost item in the mail?

Hi - my buyer got refunded for an item and shipping that was lost in the mail. How can I get my money back for the shipping label I purchased through eBay?

Resolved! Ebay and Listing Limits with Variations

Does anyone know if, when listing, ebay adds up all of the total dollar amounts of each variation product in your listing to your monthly listing limit? For example: if I list a t-shirt for 20 dollars and my listing has 10 variations of that shirt, d...

Resolved! Sales Tax question.

Hi, I want to start selling on e-bay. It appears e-bay collects sales taxes when it sells something in 45 of the states. Apparently, we can't opt out of selling in Florida, Kansas, Louisiana, Mississippi, Missouri where they don't collect sales tax. ...

Increased ad rates and slowing sales???????

This morning I went and review my listings, trying to figure out why sales are down by about 50% in the last 2 weeks. When I looked at the suggest ad rates many of them have jumped from 3.5% to 7.1%...... With the 7.1% ad fee and the 12.9% selling fe...

Buyer returning item 4 months after receipt and payment.

Resolved! Credit for Final value fees where buyer gives wrong ship address and item returned to seller

Buyer wrote 2 days after I’d shipped that he’d given the wrong shipping address on his order. Tracking shows the package is on its way back as undeliverable. This is actually the first time this has happened to me. I’ve told buyer I will refund the i...

Resolved! From an extra income to a big business?

Hi sellers!I have a question that keeps my mind awake for a long time, so i made my first 2 sales this weekthanks to you guys! you helped me a lot!anyway, my question is, how can i take this to the next level? so far i am selling some old items i fou...