Selling

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Drop in Sales

I am a long time eBay seller and my store has been very successful until the past few months. I am a top rated seller, 100% feedback, meet all the required metrics and have receive a lot of great emails from customers about how much they like my cust...

This is a First. Buyer gives glowing feedback and marks it neutral?

Huh? Gives great praise, will buy again from me, etc. Marks it neutral.

Failure to pay... intentional strategy or prank?

It appears to me that there is a strategy of creating an ID, then purchasing an item, and then not paying for it. These steps take your Item off the market for 7 days and then make it difficult to relist. I would think that this could be a way to blo...

Real Customer Service Seller Help?

I have been a seller for a number of years - got dinged for using a brand name on one of my listings - my product works with the brand name product.... I added the brand name product to my listing - got dinged again for having a pesticide out of it's...

Sellers who resource at Thrifts/Goodwill - High Prices So how do they make a Profit??

Went to Central Ohio today for day job work and on the way back north, stopped at a local thrift store that I have gone to for years. It is now permanently closed. Sad day! Across the street is a Goodwill store. I had a couple of hours to kill and I ...

Did I mess up with this auction?

I'm selling some of my parents stuff, in this case a nice if pedestrian Canon AE-1 film camera (remember those?). I decided to allow for the Global Shipping program. I've heard different things on this, not all of them good, from a seller's perspecti...

Resolved! Mailing vintage matchbooks

I have a large lot of vintage matchbooks that I would like to list. They are all filled with unstruck matches. I see that these are sold on ebay all the time. Are these in any way hazardous to mail through USPS?

Where can I find ebay HTML templates so I can add more pictures to my auction?

I see some auction that will have tons of pictures becasue they used an HTML template. I have 15 pictures I need to use for an auction

3rd Charge Back This Year

Has anyone else noticed that charge backs for items have spiked this year. I'd never had one before 2022. So far eBay has protected me from the disputes, but if it continues to be a trend, what then?

Buyers Just Don't Read!

I had a buyer message me asking if all parts were included with the unit.Of course, I don't know what parts he is inquiring about. I can't just say yes if he expects something to be included and it's isn't.I responded by thanking him for his interest...

DEFECTS

EBAY THREATENED BELOW STANDAERD DUE TO ITEMS THAT WERE MISTAKENLY CONSIDERED OUT OF STOCK,MY FAULT,ITEMS WERE REFUNDED BECAUSE THEY ASRRIVED LATER THAN EBAYS EATIMATE.RECENTLY I CONTACTED EACH BUYER THAT WAS REFUNDED AND FOUND SOME HAD GOTTEN THEIR I...

Someone else listed my item

Someone has taken my listing from Mercari and used the same product picture and details. My item is listed at 45,000 yen and the eBay user has listed it at 70,000. Based on the time his listing will take to ship, I'm pretty sure that if their listing...

Ebay is a hot mess

Why is it ebay cs always have a different story when you speak with them, like a snowflake no two are alike in their advice or knowledge (I use the word knowledge loosely here). I had a case open saying buyer didn't receive item (there was a mail del...

Our eBay listings seem to be changing themselves to zero for no reason.

We have noticed that we keep changing the same items back to having a quantity only to look 24 hours later and they are zero even though we have not made a sales on these items. Anyone seen this?

The new listing form is TERRIBLE!

I just listed an item and the new listing form they forced me to use is terrible! It took me 10 times as long to get the listing done and I have to be able to list fast to make optimal profit. Has anyone else had to use it today? You have to manually...