Selling

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Need to cancel an order

I got too much help from a cat while packing today. I can see the "contact buyer" so I can apologize and tell them I will be cancelling their item that is now in 1000 pieces, but I can't find any "cancel button". It has probably been 8 years since I'...

crossposting

How do I get the crosspost icon (green arrows) to show up on my listings page? I would like to crosspost from eBay to List Perfectly. I can't follow the tutorials because I don't have that icon. Thank you!

Resolved! Basic Selling question

I had a request for refund as buyer says he did not receive item. The tracking on this ebay standard envelope item is as such; May 24th- Tracking number receivedMay 25th- In transitMay 26th- Origin ProcessingMay 27th- Out for delivery Nothing since t...

Customer choose USPS but they won’t insure $4k…

Good day. My customer purchased my camera and choose usps for shipping. I cannot insure for more than $1,000 and it won’t allow me to select UPS. What can I do? Thank you.

Active listing,Calculated shipping changes to free shipping

Hello so I seem to be having a problem like I've had in the past using my eBay mobile app. I do not offer free shipping only calculated but somehow it's changing to free shipping. I always double check everything and make sure it is calculated,Its li...

Ebay as a sales platform

I have been a member of eBay for more than twenty years. I have watched their greed progress and their "service" decline. You could once reach them by email - and get a response.In the early to mid 2000's you could list a popular item (train set, Mat...

Store Categories are still being Displayed in Chinese

I thought ebay said a week to fix this mess, do I need to submit a ticket to get it fixed?

Selling pages all messed up, are they going to fix them?

I list around 30 items a night and noticed a few days ago that my selling pages are all messed up. Usually then show the chronological list of items I'm selling with ending soonest first. Sometime after the update when sales tanked, the page went all...

Fees

Why is it eBay keeps suspending my accounting? No joke, they just completed a 5 day review in which they put my payouts on hold. They cleared me as I already had my items sold/shipped/and majority received. Granted I am a bigger ticket item seller, b...

How do I contact a buyer that made an offer that I missed because I didn’t have any cell service?

How do I connect with a buyer that made an offer on one of my items, but I missed the offer because I was at a concert and did not have cell phone. Meanwhile, the item expired and was automatically relisted by ebay.

How to charge for insurance?

I just wrote another question. This relates to that.‘Is there a way to charge the customer for insurance? Also, how can I, when making my listing, offer only one carrier for delivery?Thank you.

reduced sales

has anyone noticed a major reduction in sales over the last 2 weeks? i noticed after we got a change in policy over the views, supposedly over bots...bull**bleep** if you ask me...that sales dropped off like a rock, am i the only one? if this is true...

Refrigeration Tech Question

I have pretty good luck selling commercial coolers/freezers here on ebay. I sold two Beverage-Aire reach ins for $1600 recently. Generally coolers go to auction for a reason. If there is a hole in the system that let the refrigerant out its not worth...

Sales slow

Is any one else experiencing less then slow sales ?

bleep? eBay restricted my account for no reason whatsoever

We restricted your account because we noticed activity that we believe is a risk to our community. To help us remove the restriction on your account, you’ll need to:- Upload documentation showing that you purchased the item(s) recently listed on eBay...