Selling

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Can a customer re-order and you don't ship as a way to repay a refunded order?

It happens fairly often that a buyer asks for a refund for not getting their order and they get it shortly after. Often they will offer to repay but eBay seems to provide no option for this. Is it ok to have a buyer re-order the item and not ship it?...

how do I print a list of items I sold

How do I print a list of itmes that I sold last year

Potential buyer asking about pending offers?

They were asking questions about the product, and I was providing additional pictures. Then they ask if I have any pending offers for the item, and explain that they'd "like to make an offer but don't want to be undercut and lose it" This seems suspi...

Left side drop downs all collapsed

Desktop user. As of today, all of the left side drop downs are permanently collapsed. Everytime I do a search, I have to click the option I want and then check off the box I want. This is very inefficient when searching for things like solds as every...

Resolved! Buyer who leaves Negative Feedback on most transactions

When a bidder makes an offer on one of my items, I check their Feedback Left for Others to make sure they're not abusive to sellers. Some folks are so negative (more than 50% negative feedback) about their transactions that eBay is obviously not the ...

Sold an apple watch and buyer messages me and asks if it works after it was shipped

I sold an Apple I watch with the condition listed as for parts not working. The second line in the description was that it doesn’t work describing what’s wrong with it. Sold it with no returns and shipped it. And the day before it arrives the buyer m...

eBay. Every few weeks it's a new format / layout /policy change. I've had enough

Fees increase. Service decrease in inverse proportion.Bidders failing to pay is rampant.eBay is no longer a viable platform for selling.

verify code

please can you tell me where I will send an e-mail for help because I can not verify my contact details requested by EVAY because it sends me the code on the landline that does not receive text.Tank you

Resolved! Internet Browser Changes

I used the one of internet browser to work in my eBay activities. If I have to change that internet browser to another one. Will it effect to my eBay account?

Resolved! Buyer requesting a return

I sold a motor part to a person in another country. The value of the item was CAD$110, and shipping was CAD$30. The buyer is now requesting a return because the part is non-functional. The part was working before I sent it. The buyer included a photo...

eBay changed my Promoted Listings ad percentages without permission

Awww geez, it's always something here on eBay. I just checked my Promoted Listings Standard campaigns (2 currently running) to see if I wanted to up the percentages for the weekend hoping to stir up some sales. One Fixed Rate continuous campaign I cr...

verify code

Please can you tell me where I will send an e-mail for help because I can not verify my contact details requested by Ebay because it sends me the code on the landline that does not receive text and writes only text without any other choice. Do you kn...

eBay removed my listing over one completely false customer complaint. What now?

I sell spreadsheet templates that I created from scratch. Today someone bought one of my templates and then sent me a message saying they couldn't figure out how to get Excel installed on their computer. I walked them through the process (even though...

Won't list

Hit list and the screen reverts back to Complete Your Listing then stays as a draft.All required details are filled in, etc.Yestreday, this happened and either playing around... or maybe simply waiting a few hours...worked but nothing today.

Promoted rate changes??

I know many, if not most, listing problems are user error but...I decided to try a few promoted items. Never, ever, did anything more than 7.5% even come up as a suggestion and that was the most I ever used.But, just got an offer and it stated that i...