Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

temporary restriction on selling account

Hi, I started selling on eBay.es a month ago, but my seller account got restricted without any detailed explanation 2 days ago. In the incoming message, I am asked to confirm my account, but the link they gave for the steps to follow to verify my ide...

Listed price lowered without consent

I listed an item for $50 a few days ago and it dropped to $34 today for no reason. I've had the same thing happen in the past a few times and have read comments from others with the same issue. Is this a hack or what else may be going on here.

Damaged package????

Ok I have a quick question I am new to selling on eBay and I have no idea how to handle this a person bought a item from me “paying 750” and when it sold they told me that she bid on another identical thing and was only paying 350 but she said it was...

Resolved! Bots that Review Appeals. Is this even possible?

I've been floating around here lately, mainly because I feel uneasy about a transaction I've recently gone threw where it went into the buyers favor. So item came late. Newbie buyer jumps the INR button. Sellers have to obey eBay policies, why do buy...

Refusing to cancel an "All sales final" sale after payment is received...

I listed an item and in the description noted "All sales final". I also had the immediate payment checked. My item sold and shortly after a cancelation request was recieved. What happens if I refuse to cancel the order and send it anyway? Will the bu...

Promoted Listings Recent Update Critique

This past week, the promoted listings feature changed, so now it is no longer available to choose while creating a listing. I really liked it better the way it was, because I often choose different amounts depending on market competition, price point...

All items removed due to suspicious buyer

Hi,I've just had all of my eBay listings removed by eBay. I was initially told it was because my account was compromised but after 2 hours and being transferred to 7 different people(!) they later explained it was because the buyer made an offer on m...

eBay service fee

eBay charged me $86 fee on top of UPS shipping cost of $488. They rendered no service. Why?

Re: Insertion fees 2022 - no free listings if you don't have a store?

How do you talk to an Ebay rep? What is the telephone number? I have been doing this blind.

Opt out of video

How do I opt out of Video listing?

Did something change with the cancellation process?

Buyer buys an item and immediately requests to cancel. I put the cancel through. On my payments page, it shows a refund that has been completed. But the order is still sitting on my page of stuff to be shipped and I did not receive any emails to conf...

Resolved! Sold item says i have to pay for shipping instead of the buyer

so I charge shipping on all of my items every single one, i sold an item and it is telling Me that it's free for the buyer and I have to pay 9.65 for shipping, did they somehow send me an offer that included free shipping and I didn't notice it when...

Resolved! Anyone having problems with cancellations today?

I had to do a cancellation for a buyer who had her old address on the transaction. Normally, cancellations are processed within 5 minutes max. It's been over 2 hours & still nothing. Anyone else?

Resolved! Paid item but no pick up

Hi, I had an item for sale with local pickup only because it's a big item that it costs more to ship than what it is worth. I don't know if the buyer who bought it can speak English or just doesn't want to respond at all. They have paid for the item ...

"Leave feedback" message won't go away!

Recently the "Leave feedback" message for my buyers won't go away! After leaving feedback for my buyers this message will not go away and the list is getting longer every day. If I am going to take the time to leave feedback, then eBay should delete ...