Selling

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Buyer cancels the purchase after 4 days

Has any one else experienced a bid on a product and 4 days later (5 day auction), the bidder cancels the bid (due to not bidding the correct price)? I'm pretty sure that after you place a bid you know if you have made a mistake and you cancel the bid...

Resolved! Buyer wants refund; "Defective" antique book

Hi all, first time posting. I've been casually selling since 2020, and this is my first refund request. I sold a book that is about 150 years old, stated it was in poor/acceptable condition, provided 12 pictures, described it accurately.. but they wa...

Can't contact ebay customer service

HelloI have tried several time to contact ebay customer service through my ebay account, to resolve some issues with my account. However, I get an errors message telling me that ebay is facing "technical difficulties with this contact option"What sho...

"We ran into a problem. Please try again later".

Can't add my debit card for instant payouts. This is honestly pissing me off. I hate how generic the coders are for eBay's website and just say "problem". You honestly can't tell me if it's an internal error, etc? I've been dealing with this for a we...

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eBay sending texts to copper wire

Despite this message received via eBay messaging, I did get a call and had a pleasant conversation with a well informed eBay CSR. Press Send's phone number is 34 years the same and copper wire landline. eBay cannot send texts to it, but does try. May...

Resolved! Selling limit

Hi, One listing (Auction style) was awarded and two listings are active. I've shipped the goods today and updated the tracking No. My selling limit is limited for three listings and I'm unable to list a new product though one listing is ended with th...

Seller Bid Notifications

I am selling my FIRST item on Ebay. How do I register/sign up/recieve for bid notifications ?

Do Positively Resolved Replacement Cases Reduce eBay Searches For Your Item?

Would a replacement case resolved to the satisfaction of a customer reduce how well my item is searched for on eBay? I have a case open where they want a replacement, and in order to create them a return UPS label with the discount, I need to do it t...

Resolved! How to leave negative feedback on a buyer who didn't pay?

I just had my first buyer who didn't pay. Person bid on item 8 minutes before it ended and it has been 4 days. I gave 3 reminders. I finally cancel the order due to non payment. I was going to write negative feedback but found out I can't? Because it...

eBay ending Adult Items Categories - Updated Adult Items policy

As you may be aware, eBay has announced that they are ending the adult DVD, Magazine and several other categories on June 15, 2021. Many sellers, including myself have worked very hard to build our businesses in these categories just to have them rip...

Sneaker authentication fails.

I just baught a pair of authentic vintage big Nikes from 2009 off of another seller and to my shock they didn't pass authentication. I know for a fact that these are authentic, I know of no fake Big Nikes and have owned the spike Lee Chicago's befor...

Best POS solution for my B&M computer store with 3bay integration

I am looking for a new POS system at my retail location that has built in eBay integration so if I sell an item in Store it automatically ends eBay listing and vise versa every so often something sells in store and then sells on eBay before I can del...

Ebay is charging tax on import tax

I know this topic has been discussed before but I couldn't reply to that post for some reason so I am starting new message.So, why the seller has to pay a fee on the money he/she is not going to get? I just got off of the phone with EBay CR and she s...

Paying percentage fees on taxes and shipping

I'm sure that this has been discussed to death but I'm a new seller. Can someone explain to me the logic behind paying %12.9 on taxes and shipping? This is income that we do not receive. If taxes and shipping come to say $17.00 why is the seller payi...

Bogus Return

I sold this:https://www.ebay.com/itm/275358207142 Buyer is now sending it back stating:Comments from buyer:"Was not disclosed that item was covered in thick adhesive" ===> Unless the mailman covered it in adhesive, it wasn't covered when I sent it ou...