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EBay hits a new low promoting sponsored listings.

Looking for a Hallmark ornament today. Every listing for that ornament now has a "sponsored" banner for one particular eBay seller at the top of every listing. Bad enough to have all those sponsored lisitngs in your ad, but that wasn't good enough. N...

one buyer's item not as describeds are ruining me

I sell vintage barbie fashionsI have had one buyer who has bought quite a lotbut, she is VERY pickyshe has returned 5 items 'not as described'she says that she calls into CS when she wants to return and that is what they pickI asked her to not select...

Lost package

I just had a package lost by the post office. Ebay sent me a form and asked me if I would like to refund their money? Why? Would I be held responsible for a loss package? The QR code generated the proper label and it was put on the package. If it was...

Resolved! Counteroffers can I go low

Once in a while I get an offer from a previous buyer that I think is too high(stupid me right?) Since I like this buyer can I counteroffer with a lower price? I've been meaning to try it will the system accept it? Anybody tried this before? thanks.

Resolved! Useless Reporting of a seller

I reported an item for review and got the usual answer that it did not violate eBay rules. The problem is the people reviewing have no clue what they are looking at. This is adding to the list of fraud that eBay allows. This item is a set of gold pla...

Shipping to alternate address

It is my understanding that we should only ship to the address attached to a buyers account. Is this still true?I have a buyer in Italy that wants me to ship their purchase to Florida.Thank you for you help.

Resolved! eBay users need to have a valid phone number on file

Hi guys.So Im having this issue, when try to list an item or buy or even bid on an item this error come up: "To help provide a safe trading environment, eBay users need to have a valid phone number on file. Please verify or update your phone number. ...

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Payment Hold

For how long must I be a Seller before payment holds are lifted? eBay is blaming PayPal & PayPal is blaming eBay. All I know for sure is everyone gets their cut except me. ebay gets paid. PayPal gets paid. The buyer will get their product. I get noth...

Newly listed items not showing up in search

My two latest listings (in collectible tube radios) are not showing up on the Buy It Now - Newly Listed items search page. I posted an item last night and one this evening. When I go to the Buy It Now - New Listed items page, neither are there. Is an...

Question about Marketing an Item that Already Has Bids

Hey, y'all. So, I'm currently auctioning a piece that's already been bid on, and am thinking of maybe getting more eyes on it and creating a brief campaign. eBay says they only charge if the item sells, but obviously, the item will sell. So if nobody...

Never thought I would see such an obvious scam...

A little background: The item I'm referring to is a collectible item, namely a specific Lego set. I have actually bought one of these last year from a seller in Turkey, as it was a somewhat rare item, since it was canceled shortly after its initial l...

Lost Shipment

I had a situation where USPS lost an item that I shipped to a buyer. It was lost for quite a while, and I was forced to give a refund because my funds were locked up. After 6 weeks the package is delivered and I’m out of my sale. Does eBay have a way...

eBay Refurbished Program - LATE DELIVERY DEFECT

So there are 4 transactions that were marked as "LATE DELIVERY" The "supervisor" I spoke to said that these happened when we shipped the packages out of the stated handling time. These orders were shipped and scanned on time, or else we would also ge...

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Getting dinged for late shipping when the buyer requested to ship at later date for gift

Just curious, was dinged for a late shipping. The buyer specifically requested at purchase that I ship item (it was a gift and recipient was on vacation) on a later date. Just tried to have the ding removed but it was obviously looked at by AI and wa...

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