Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! How long to resolve a payment dispute?

Buyer did a payment dispute on April 15 (did not recognize transaction). The item was shipped ESE and it was under $20. I accepted the dispute for the buyer to be refunded (because the alternative was for me to prove delivery, which you can't do with...

Resolved! Customer Support

Does anyone know the purpose of ebay customer support? They have wasted a lot of my time, but have never been able to help me.

Resolved! Google lens can't find brands?

About 50% of the time If I'm lucky these days Google lens can find the same brand tag as I show it, some say If it doesn't work the first time take the picture at angles or better lighting until it picks it up, it never does though. I mean the brand ...

Retaliation when turning down an offer.

I don't accept offers.A user messaged me the other day "how about $24?" on a $30 item.I responded with my standard"Thanks for your interest in my item. Sorry but I am not accepting offers at this time."Today he purchased the item.When this happens do...

Buyer leaves negative feedback

Buyer leaves negative feedback 6 weeks after he cancelled the order. He placed order on 3/10 and cancelled on 3/11. His reason - "ordered by mistake". I gave full refund on 3/11 since item was not shipped yet. Yesterday on 4/27 his negative feedback ...

Resolved! newlisting tool and offering multiple shipping options

Hello,I hope someone can help me. With the old listing tool, I was able to offer multiple shipping options to my customers so they could decide what worked best for them. Is there a way to do that with the new listing tool. I can't seem to find a way...

Resolved! Ebay does not want to sort out the issue

Hello all, I have got a frustrating experience with Ebay having just started here. Of course, there is my part of mistakes, but as a result, what was promised by Ebay chat assistants to resolve my issue fully, did not happen. Chronology:1) I tried to...

expensive item clearing house platform.

ok, as a seller for over 14 years i have noticed that selling expensive items for a seller is a MASSIVE risk. in fact most sellers i know will not do it. WHY? because the scammers are almost 100% going to get that item for FREE! this goes for almost ...

Trying to List for the first time

I'm trying to list and sell my luxury watch but getting a message about a $200 limit? I can't seem to find a means of reaching anyone at Ebay. Everything seems to route back to generic info listed on the site that doesn't really answer anything.

How to cancel a listing

ebay's customer service sucks. I can not find any way to unlist an item. There is no way to phone them and there is no help topic that address this topic. Can some one help on this topic?

Open Buyer Claims

I recently filed a claim against a buyer for saying that his item was not delivered. I know that when a buyer opens a dispute, I can see it under the Orders section, but where is the open cases I have as a seller against buyers?

Resolved! Seller Limit

Hey eBay sellers, is there a certain amount on the increase that you get when your approved for your first one?

Resolved! I started on Ebay in 2010 ,had to stop because my home burnt how to get seller rating back

Problem selling book on ebay

I am trying to list a book for sale. The ebay listing does not allow me to complete the details such as Book Title, Author's name, etc. As soon as I have listed a couple of above I am brought back to square one to start filling out again. I had no pr...

Can I cancel a refund request from eBay?

I sent the buyer a wrong item. As soon as he let me know I immediately sent the correct item and asked that he send me back the original wrong item. He got the correct item and left me positive feedback. He also sent the first item back to me. Now, e...