Selling

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Huge drop (up to 80%) in promoted listing standard impressions since 30 days

It has been 30 days now since I first encountered this dip in impressions. I've done everything possible in trying to understand why I experienced this drastic drop in impressions but still haven't been able to make sense of it. Tried researching, em...

Why would a potential buyer cancel a bid?

I started a 10 day auction on the 18th of June, with a starting price of $.99, so far I have had 15 bids and the price is up to 32 bucks....someone who had placed a 3 dollar bid on the 20th just retracted it a couple hours ago. I received a notice fr...

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Can't send a simple invoice to a customer this morning. This isn't a platform anymore. I want my monthly fees refunded.

Buyer made a falsely return claim, what can I do to report him?

Hello i recently sold a brand new Razer gaming laptop well below the MSRP on other major retailers. The item is brand new and sealed so I sell it as brand new condition. After the buyer received the item he claimed it to have defects, such as dead pi...

Buyer asked for a return

I sold something on eBay and they charged me 100 +£ and after that the buyer ask to return the item and after that he didn’t returned to me and eBay want all the money back , for example the item was 950 and I receive minus tax around 850 and now the...

Resolved! Can I upload a profile logo to my eBay account?

I would like to know if there's any option to add a profile photo (logo) to my eBay account? if you I want to know how. I really appreciate any help you can provide.

selling by ebay app

I like to know about, can i sell products by ebay app.

Resolved! Mass Monster High Skullector Price Gauging and Fraud

I've noticed multiple Monster High Skullector Dracula listings that are selling more than 2 dolls, which was the official limit that Mattel placed on orders. I looked over Mattel's Terms of Sale and everyone selling their preordered Dracula dolls are...

Buyer opening up a defect claim but never close it

Hello, I recently sold a camera with a lens on ebay. The buyer received the package and claim that lens is defective. He opened up a defective claim and sent a photo of the lens on it. To be honest, his photo shows no problem at all. The lens was als...

Resolved! Seller item

Hello bear CINNAMON LEAVES item good & bad Piz tell me

Resolved! How to report a user?

So basically i just started an auction and soon after received a message from someone saying they tried to buy my item but they couldn't because my account wouldn't accept new accounts or accounts that hadn't bought anything in a while but luckily he...

Is there any benefit to being a Top Rated Seller?

I've just been promoted and thought maybe it would lower my FVF but nope, that's for Top Rated Plus which I don't think I'll sell enough to achieve anytime soon. Ebay is already threatening to remove it next month because I uploaded two tracking numb...

Buyers Who BIN and Do Not Pay

What is going on with people buying items and never paying? We are left to wait until we can cancel the sale for non-payment. This takes the item off for a period of time and we are stuck to wait.

Resolved! I suspect a fake buyer account can some one help verifying

I've been a seller for a bit and I suspect the buyer claimed the item and is now requesting a refund. I expect the account to be fake because it bought my item the same day it made the account. Weirdly enough the item is nowhere to be found and now r...