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Forum Posts
Update on Current Good 'Til Cancelled (GTC) Renewal Issue
Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...
Buyer
Buyer wants to return different item than was sent to her. What can I do?
Resolution Center Changes
.Didn't get this in eBay but my inbox of emails....Somehow maybe I am reading it wrong...right now it's 'sellers to respond within 3 days'but this saids in January it will be '10 days'...now is this 'getting your money sooner'...am I reading this wro...
Seller Hub vs Old Seller Overview
This is for anyone having issues using the new Seller HUB. It took forever chatting with eBay about the 2 versions and now I can easily switch back and forth between the 2. I will probably never use the Seller Hub version it seems too crowded and for...
Resolved! Buyer's Address is a Vacant Lot?
I had a sketchy feeling about a buyer so I googled his address. All the real estate sites say it's a vacant lot. So I canceled the order stating issue with buyer's address. Should I expect any blowback? Thank you!
Community Team Question Cyber 5 Marketing Plans
devon@ebay In keeping with Holiday tradition, and with Black Friday less than a week away, I'm here asking my usual questions: Will ebay give us some info about their Cyber 5 marketing plans? Is there any way the average ebay seller can make himself ...
Help!
Buyer is claiming item was damaged during shipping, but said in messages that they damaged and “opened the box the rest of the way”, and is now requesting refund for shipping because item wasn’t “packaged correctly”
Late Shipping Defect for Veteran's Day - Request for removal
Just a heads up - I received a late shipping defect for an item that sold the Saturday before Veteran's Day (Monday November 11). It was shipped out on Tuesday, the next business day. (I offer 1 day handling time.) I requested the defect be removed a...
Buyer with brand new account zero rating high price item purchase
I've been scammed before and it took exhaustive documentation on my part to show the buyer was lying but eBay agreed. Buyer just got their money via paypal so I lost. So yeah buyer is always right. One can't stop buyers with zero rating I understand ...
Resolved! How do sellers offer carts for their customers to use?
A few times, a customer wants to buy several items, then have me combine shipping. But they will tell me I have no cart to offer. Is this something I need to establish - set up? They will usually pay for the items and then I have to refund shipping. ...
Buyer No Longer A Registered User, Should I Send The Item?
Today a buyer with a feedback of 1 bought a $10 game off me. I started the shipping process a few hours after the purchase. I always message the buyer thanking them and letting them know when I will drop their item off at the post office. I was unabl...
Resolved! Return "Should" have already been delivered... but it hasn't been?
Weird situation, I don't think I really need advice but just wanted to share. We have a return being sent back from Alaska to us in Florida, and it's currently in Seattle (so still the opposite side of the country), but the customer messaged us to as...
Resolved! Looking for "Sent" Messages....Where do I find them now???
I'm trying to locate messages that I sent to customers using eBay's new MESSAGES page. There is NO tab, BUTTON whatever to look back at these messages. Is it somewhere else now? Would appreciate any response or suggestion....Thanks very much.
Contact Information Sharing Policy
Today and yesterday Ebay send me notes and end two auction with reason : Contact Information Sharing Policy.I was not share any information. This auction doesn't have any watchers and viewers. It is in constant circle 8 time period. Do you have simil...
Not a question, just a rant
I’m in the process of selling my collection of Hallmark and Enesco Christmas ornaments. Last week I had a sale which the address was one of those freight forwarders in Delaware. I had a real bad feeling about it but proceeded with shipping. Yesterday...
Resolved! sometimes I dont get an option to sendan offer on a watched item
when someone put a watch on one of my listings Id get an option to send an offerlately this doesnt happen all the time like it used tosometimes theres the option other times notis this something new with ebay
