Selling

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Buyer says not as described or as pictured

What can be done about a buyer opening up a return for an item not as described. Basically accused of selling a fake. It is authentic, because I purchased from a national retailer myself a few years ago. Now because I have to return original price pl...

If USPS is going to be a train wreck Ebay must change delivery parameters

I get sick of impatient buyers immediately opening an "item not received" case for books not delivered Media Mail on time. And opening it in the unrealistic time parameters Ebay sets for delivery. 12 days. Bam! You've got a case. When I first started...

Ebay Returns Book with Priority Label

Well, after over 20 years on Ebay I can still learn something new that puts Ebay in a bad light. I had a rare return, a bible, that Ebay used a Priority label for the return. If I had known that I would have just abandoned the darn thing. I guess I w...

Resolved! Where is the box for IPR on new listing page?

Got shoved into the new listing page (hate it!!). Can anyone point me to where the box is to check for Immediate Payment Required? I can't find it anywhere. Thanks!

Resolved! The Secret to increasing sales is...

REDUCE YOUR PRICES! I was reminded the other day, to turn merchandise into cash asap with lower pricing. eBay was once the place you went to for great prices. So what happened to all the great deals? And could we get that eBay back? Retail stores are...

Buyer overcharged after I sent an offer

I had an item listed for $55. I sent out offers to interested buyers for $42. Somebody accepted the offer but was charged the original $55. now I’m wondering what the next steps should be to rectify? thanx.

how to leave feedback to buyer

my sold auctions read "out of stock" and I cannot leave feedback for buyers

A scam going on?

I have several items for sale. I have received offers for many of them. However, once I accept the offer, I get a message from the buyer that he/she wants to communicate by email. Ultimately, they state that they will not pay through eBay, but only d...

Resolved! Shipping calculator stalls on my listing page and what's with covering postage?

I've been trying to list yesterday & today and when I use the shipping calculator, type in all the info, choose a shipping type then click "offer shipping," it just stalls and doesn't disappear adding the relevant shipping service to my listing page....

Buyer asked me to contact them outside of eBay

I got an offer for a coin I have listed. I accepted the offer. I then got an invoice request which had a message to contact the buyer at their personal email address or text them at their provided phone number. Didn't seem kosher. Cannot get through ...

Resolved! eBay Seller School

Hi there! I have completed many courses in the eBay Seller School program but have been awarded only three certificates. Please explain the significance of this. I sincerely appreciate it. Enjoy your day! Thank you very much!

My sales have fallen off a cliff. Anyone else?

Sales in the last month have been BAD and I mean TERRIBLE!!! It first happened when they announced the 1% minimum to a 2% minimum promoted rate. A large number of my listings were at the 1% rate and I noticed when something was selling I was being ch...

Resolved! Can not access my drafts to complete the listings.

Hi, I am trying to access items in my drafts to complete them and list my items, but when I click the 'resume draft' link the item pages don't load. I have cleared my cash, tried on firefox & chrome, I tried on two separate computers. Does anyone kno...

why can't I sell an item when other sellers are allowed to the same item

I cannot understand why when I try to listed an item that many orther sellers have listed e bay will not let my item list what aam I doing wrong and how do I appeal e bay's decision (ie Cabbage patch doll)

"Promoted Listings Standard" - any thoughts?

I have recently set up and monitored a "Promoted Listings Standard" on my 5000 items of collectable stamps in a very specialized collecting area - Hunting and Fishing stamps - an offshoot of "duck stamps". I seriously doubt if my results to people se...