Selling

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How can I get more followers and improve my sales?

I stopped selling in 2008 and 9 months ago, my husband and I started selling again. How can I improve? How do you get more followers? What is a billboard? What kind of video do you put in your store? Does it help? We sell vintage and antique, which i...

Buyer using Autopay in one week

A buyer won a small item. Then I noticed a message on my orders page that they were still shopping and would use Autopay in exactly one week. I do not have any more current listings for them to continue "shopping". I have never seen that before and w...

How to deal with this return request?

Buyer is requesting an item for being defective and not functional. My description of the item clearly states that it is not working / for parts. Buyer also attached an image of my actual description of the ebay purchase on the request claim. The ima...

Resolved! eBay International Shipping Program opt out.

Before I contact eBay can someone here let me know how to opt out of EBay’s International shipping program? I have always shipped my foreign orders directly. Somehow eBay has opted some of my items in their program because I’m getting orders every no...

Why are Business Policies always a problem??

I set up, for the First Time in 15 years selling, for ALL items to have 'Free Returns' in the Business Policy system. Only 9 show as being done 2 weeks later (after I did the 'new' policy)When I attempt to 'delete' that policy, a red bar comes up tel...

Resolved! Buyer Feedback VS Seller Feedback Question

I’m a newer seller. Why does EBay allow buyers to leave negative feedback against us but we as sellers are not allowed to warn sellers of buyers that are scammers or just attempting to get a refund and keep the merchandise before we sale to them? I’m...

eBay UK Buyer Fee Changes

For anyone wondering how the introduction of Buyer Fees on items from private sellers is going over on eBay UK - they're not getting rid of it (yet) but they are tweaking the calculation in some interesting ways. https://community.ebay.co.uk/t5/Annou...

Lots of buyers submitting "Item Not Received" claims when they do not mean too

I have many lower cost items I ship without tracking and/or items where international tracking would be very expensive and I have an issue with many buyers "accidently" submitting Item Not Received disputes when they just want to send a message and a...

my store is all screwed up and i didn't do it!!

first they moved all my items because they didn't like that i told people they could go to my facebook page - which took them to my store not outside of ebay. now 3/4 of my items are all gone and what's left is all mixed up in different categories. i...

Stuck below standard

Hello all, we have a shop (JMB vintage and more) with 100% positive reviews and had one month where we moved into larger shop/warehouse for our shop and in that month, we had 5 items that were misplaced and lost in the shuffle while moving. Yes, in h...

Listings with variations not showing all the items

I created a listing for with variations for VHS tapes (using DVD's as the category since eBay no longer offers variations on VHS tapes). I added over 70 titles along with photos but only 43 populated the selection dropdown initially. I figured that a...

hacked account of buyer

i shipped an item on 7-16 and on 7-17 the buyer sent an email saying they did not buy the item their account was hacked, what do i do

I borrowed from EBAY Seller Capital when it was offered. Here's my experience:

Sharing this as feedback. So, a few months ago I received an offer to borrow from EBAY Seller Capital. Thought about it. Had other avenues if I chose. But, was looking to expand a little, etc. So, I borrowed $3500. To be paid out from my EBAY sales d...

Auto-paying

I am a longtime seller on ebay and suddenly i'm often seeing something like this when someone wins one of my items: "Autopay at Jul 17 7:00pm PDTThe buyer wants to shop more, but they may check out early." How can I disable this option? I can't wait ...

Set a cap on my shipping charges when buyers purchase multiple items

So i sell mainly trading cards and charge shipping on my items. Most fall into the ebay standard envelope and i charge the .69 cents. I run promotions and frequently get buys of 4 items and i typically then ship usps which costs like 4.50. Ive run in...