Selling
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Resolved! Shill BIDDING account for large trading card accounts

I have a bidder who refuses to contact or pay. Not unusual. Checking the users feedback, there's multiple feedback left from sellers who have experienced the same thing. Bids, wins, won't pay. Digging further, there are several very LARGE trading car...

User avatar by Adventurer
  • 302 Views
  • 12 replies
  • 0 helpful

This item is not permitted under the Medical Devices policy. Please do not relist.{e264254-1273753x}

hello i list my orthopedic veterinary implants like plates screws on ebay but when i click on LIST IT i face an error ''This item is not permitted under the Medical Devices policy. Please do not relist.{e264254-1273753x}'' anyone please help me and g...

Account restricted - mc011

Hey! I have been selling digital items in videogames (items allowed by ebay https://www.ebay.com/help/policies/prohibited-restricted-items/electronically-delivered-items-policy?id=4289) since october. However, at the start of february my withdraws we...

My order was not in the my order list

Hi,I actually ordered and cancelled twice, but order items came two.I could not find this order in my order list, two fees were withdrawn from the credit card account. how can I contact the seller or some authorized person?

User avatar by Explorer
  • 127 Views
  • 3 replies
  • 0 helpful

Buyer dispute

Buyer filled for dispute because I denied return for buyer's remorse. And I have no return policy. What should I do to handle this dispute, anyone has this experience? Thank you

Resolved! Buyer not responding to question

I was packing up an item to ship out and noticed a small defect. I sent a message to the buyer with a picture of the defect and offered to give a full refund if they no longer wanted the item or give them a partial refund if they still wanted it. I h...

User avatar by Rising Star
  • 142 Views
  • 2 replies
  • 0 helpful

How to cancel an order for non payment/no communication from buyer.

I have a buyer that has not paid on a winning bid on an item. I have contacted through message and still no payment/communication. It has been nearly 4 days.The only thing I found was CANCEL ORDER which only gives me three reasons and not one is for ...

User avatar by Thrill-Seeker
  • 117 Views
  • 2 replies
  • 1 helpful

seller feels wronged

Recently posted ceiling camera untested, in storage last several years, no returns, not sure if working. A buyer told me in email on my site, they were willing to take the chance and wanted to buy it. It originally sold over $200 and I posted about $...

User avatar by Pathfinder
  • 259 Views
  • 6 replies
  • 0 helpful

Resolved! how many free BIN listings?

hi,just a simple question..without having a store, how many BIN listings do I get per month (total)?thank you

Resolved! unsolicited offers from sellers in my notifications

Beginning in the last week I have been receiving multiple "offers" from sellers, unsolicited. I have tried to turn off these notificatioins, but I am still receiving them daily, often 10-12 a day. I am tired of having these littering up my e-mail. An...

Resolved! Order Details - More Actions Menu Malfunctioning

When viewing an order's details, and choose the More Actions button, the menu appears behind the search long oval (see image below). Some items on the menu work if you can see them, but the "Print packing slip and more" does nothing. Help. I cleared ...

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User avatar by Scout
  • 330 Views
  • 10 replies
  • 1 helpful

Resolved! Selling new item in the box. What do you see

Listed item new in the box. Didn't open the box and based description on what matches UPC. The UPC shows the same item all over Google, ebay and Amazon. EBay says you could use other people's pictures as long as they're not stolen from the manufactur...

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User avatar by Thrill-Seeker
  • 550 Views
  • 17 replies
  • 0 helpful

Resolved! Buyer wanted to cancel, so I did, and two months later they left negative feedback…

Buyer bought item 1/3 (a Friday) and Sunday 1/5 sent odd message that I was lazy if I hadn’t shipped their item yet, and to cancel the ‘price’ (?..). I asked if they wanted me to cancel, they said “Yes till the cows come home”. Okayyy… So I quickly c...

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