Selling

Forum Posts

Sorted by:

Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

"Set your preferred method for paying selling costs" Huh?

I sell on another account. Sold something recently and when I went to my Payments page, there was the following message: Set your preferred method for paying selling costsWe’re charging your bank account ending in XXXX for selling costs. If you prefe...

Issued a refund for lost package, now package has been delivered what do I do

I sold an item about a month ago and package got lost by the postal service, I issued a refund after I put in a search for the mail piece, and was told that "sorry your mail was lost" and then after about one week the postal service closed the case. ...

Feedback left over 1 YEAR ago - How do I get it removed?

I have neutral feedback that was left over a year ago, how do I get it removed? Quite frankly I am getting tired of seeing it. bubba

sale limit

Trying to list tractor for sale. 9,500.00. Created listing and tried to post it. Says to contact CS for increase in sale limit. How do i get this approved to list??

refund fraud reversals

I am (was) a top-rated plus seller since 2009. In those years I have had less than 10 return requests on my item. Recently I have been inundated with fraudulant refund cases, sometimes 3 or 4 a day) where the buyer opens a return case, then somehow "...

LAPTOPS, ALL IN ONE COMPUTERS Item specifics EBAY FORCING INCORRECT INFORMATION

Is anyone else having issues with Ebay forcing incorrect item specifics and "about the product" in computer sales? I have to constantly go back into an auction I list to double check as 9 times out of 10 they are adding information I did not enter in...

How to add handling fee with business policies

Hello sellers. When I did a listing on seller hub, I had easy to use shipping -- pick shipping form, add handling fee if appropriate, weigh etc. Now I have "Business Policies" section for shipping. It is very confusing and there is no way to add hand...

INR case opened 5 month later

I shipped an item through the Global Shipping Program in January 2022 and just received an Item Not Received case. The only options eBay gives me is send a message to buyer, update tracking or send refund. Surely this is not eligible for a refund ove...

Ebay removed listing after it sold.

The item was removed because I used a copyrighted image from google. In the order details, it shows the buyers address. Should I still mail it to them or will the order get canceled by Ebay? I normally get my shipping label by Ebay but there is no op...

Email Keeps Being Intercepted

Hi all, I"m getting frustrated with the ebay M2m messaging system. When I ship the item to my buyer, I send a user manual, warranty, and photos. I use my personal email, since I've been unable to locate a method to attach other than jpeg or png to th...

Ebay representatives or moderators: Is there ANY way to report a sudden massive drop in sales?

This seems to be a problem MANY MANY people are having in the last 2 weeks, but in the Ebay "ask a question" troubleshooting logic tree, there is no option to ask why sales and views have cratered in that timeframe. Can ANYONE who actually works for ...

Payment delay

Why are sellers allowed to not pay for items when they win an auction or pick one online? Why can’t eBay have buyers enter a credit card and simply charge it upon win an auction or purchase? I am constantly waiting for buyers to pay. This makes no se...

Resolved! Time for my weekly item specifics complaint. What part of No Stone Confuses you?

ignore me, I'm just frustrated to the point of every item specific becoming shut your *&*%%$ mouth. It's a necklace, it's just a chain, nothing else. First choice is stone and I choose No stone. It's a choice, it's there, it works. Second stone-choos...

Handling fee

Messed up fonts when trying to list an item.

This is a strange one, I listed several item the other day and no problem but when trying to edit a listing description today it's coming out all messed up. I have tried to put it right (It looks correct when inputting the text) But once the listing ...