Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Buyer made a falsely return claim, what can I do to report him?

Hello i recently sold a brand new Razer gaming laptop well below the MSRP on other major retailers. The item is brand new and sealed so I sell it as brand new condition. After the buyer received the item he claimed it to have defects, such as dead pi...

Buyer asked for a return

I sold something on eBay and they charged me 100 +£ and after that the buyer ask to return the item and after that he didn’t returned to me and eBay want all the money back , for example the item was 950 and I receive minus tax around 850 and now the...

Resolved! Can I upload a profile logo to my eBay account?

I would like to know if there's any option to add a profile photo (logo) to my eBay account? if you I want to know how. I really appreciate any help you can provide.

selling by ebay app

I like to know about, can i sell products by ebay app.

Resolved! Mass Monster High Skullector Price Gauging and Fraud

I've noticed multiple Monster High Skullector Dracula listings that are selling more than 2 dolls, which was the official limit that Mattel placed on orders. I looked over Mattel's Terms of Sale and everyone selling their preordered Dracula dolls are...

Buyer opening up a defect claim but never close it

Hello, I recently sold a camera with a lens on ebay. The buyer received the package and claim that lens is defective. He opened up a defective claim and sent a photo of the lens on it. To be honest, his photo shows no problem at all. The lens was als...

Resolved! Seller item

Hello bear CINNAMON LEAVES item good & bad Piz tell me

Resolved! How to report a user?

So basically i just started an auction and soon after received a message from someone saying they tried to buy my item but they couldn't because my account wouldn't accept new accounts or accounts that hadn't bought anything in a while but luckily he...

Is there any benefit to being a Top Rated Seller?

I've just been promoted and thought maybe it would lower my FVF but nope, that's for Top Rated Plus which I don't think I'll sell enough to achieve anytime soon. Ebay is already threatening to remove it next month because I uploaded two tracking numb...

Buyers Who BIN and Do Not Pay

What is going on with people buying items and never paying? We are left to wait until we can cancel the sale for non-payment. This takes the item off for a period of time and we are stuck to wait.

Resolved! I suspect a fake buyer account can some one help verifying

I've been a seller for a bit and I suspect the buyer claimed the item and is now requesting a refund. I expect the account to be fake because it bought my item the same day it made the account. Weirdly enough the item is nowhere to be found and now r...

Selling

my item is not selling please help me

Research recommendations in Seller Hub ... WHAT is the purpose of this link???

So when I click the "2" link under the Research recommendations header the next page gives me 20 individual tiles with titles ... I guess when I click a number like "2" I expect only "2" items to show up on the next screen ...WHAT is the purpose of t...

Need help identifying this tag on a vintage south western rug

I will ecstatically be deleting my account after my 30-day wait period for my most recent sale.

After being scammed as a buyer and seller for over $200 (which is paltry compared to what I've seen discussed here), I will be deleting my account after my money is fully mine from a recent computer part sale. A quick glance shows that nothing has ch...