Selling
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Resolved! Sold an item that was mistakenly described...

I recently sold several coin sets to a buyer...one of which was mistakenly described as a 1964 proof set but is actually a 1961 coin set. I contacted the buyer and asked if he wanted the coin sets as is or cancel the order and haven't heard back from...

User avatar by Adventurer
  • 207 Views
  • 9 replies
  • 0 helpful

Restricted Account Confusion

So recently my account was put under a Perforance Review. I have no idea why, my only guess is that I: Listed items on ebay, Shipped them out on Time, and Recieved positive Feedback. So a hold was placed on my payments, all $750 of it... This was hou...

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User avatar by Rising Star
  • 132 Views
  • 3 replies
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Ebay relisting my sold items not me

I have over 2700 items for my baby store online. When the item sells Ebay is automatically relisting the item. I then find it at my store and end the item. Then after checking my store I find it relisted again. I have had one item relisted by Ebay no...

Tracking Buyers

When someone buys an item, is there a way to tell if they EVER purchased from you before? How often? When?

offers via my messages on Ebay

In the last week, I have had potential buyers make offers through my ebay messages. They will buy a few items and then while another is up for auction, make an offer for that for a specific amount through messages. Is this a violation of ebay policie...

Resolved! ebay App is changed now?

Did anyone noticed the ebay app layout is now changed to desktop version? I could not see the 90 days total sales screen or the send offer screen anymore. Is anyone experiencing the same thing?

Resolved! Fake Airpods

I received a message today from Ebay that new sealed air pods were fake. Item had few bids and was about to end. How do they determine they're fake? I had one buyer ask for S/N last week and I explained that it was still sealed, so I couldn't. What d...

Resolved! Can I have a different return policy per item?

I want to be able to offer returns for clothing items but not my other items. If I put "returns accepted" on one of my clothing items, will this automatically set my return policy to "returns accepted" for all of my items? Would I need to have separa...

Multiple Shipping Promotions Interfere With One Another?

So I am having an issue with having multiple shipping promotions. I am selling $1 comic books for charity and I have set up multiple shipping promotions to help people out. 1 book is $5 shipping, 2-5 $9, 6-50 $16, and 50+ books $36. How I thought it ...

Buyer vs Seller. SELLER WINS.

Previously i had mentioned my 1st ever problem customer in 14 years. I didnt realize how that was a good thing lol until ive now been reading about the reality of other sellers situations. Well my customer bought a turntable that was nearly brand new...

Taking Pictures

Im trying to get better quality pictures. I've recently bought a ring light and will try using a white sheet as a background. Does anyone have any suggestions without using a lightbox. I'll be using an iphone 12 to take the pictures. THanks for any s...

User avatar by Adventurer
  • 134 Views
  • 4 replies
  • 0 helpful

Anchor Shop

@sweetmeme wrote:Hello, We have upgraded to Anchor Shop since June but haven't got any invitation to the Concierge service yet. This is the main service we looked for with the extra £399 monthly fee. Consulted with customer services several times, bu...

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