Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

INR Restriction - Evaluated Wrong and Account Blocked

Hi I have been evaluated wrong and my account has been restricted to sell on eBay US & Canada. On the 9th of April 2025, my account was due for its next performance evaluation. However, the evaluation was not updated on time and only appeared on my d...

Resolved! Customer service manuipulating case outcomes in favor of the buyer?

So recently we had an order from a customer that came through at 1am on a Saturday (non business day). Monday the 10th, customer order gets packaged, label created, bagged for bulk pickup the following morning. Received a message from the buyer on th...

Resolved! Inconsistent eBay decisions!

Inconsistent eBay decisions!Two cases where my item was lost by USPS.I have Tracking showing both items stalled in USPS.One case ruled in Buyers favor.Other case ruled in my favor.No way to contact live Customer Service Rep.No way to file for insuran...

Stop me if you've heard this one before. . .

"U. S. Postal Service Recommends New Prices For July" https://about.usps.com/newsroom/national-releases/2025/0409-usps-recommends-new-prices-for-july-2025.htm Yes, indeedy, friends and neighbors -- yet another case of "insult to injury," as if we hav...

Resolved! Untangle This

I receive less than I should in my payout — didn't match my "total earnings " (after fees and ads are deducted). I asked why. Here's what they have to say:  Thank you for reaching out to eBay Customer Service. I understand that you have received less...

Strange what's happening to my sales: No sales in weeks

Going on 3 weeks and no sales. Scant if no views & watches. Not that watches matter. But I have yet to go without a sale on auctions or BIN this year, except the beginning of July. What happened?

My personal, authentic AirPods Max removed as "counterfeit"

I recently decided to list my AirPods Max - in the Sky Blue color way - due to upgrading to the new USB - C version. Within 24 hours, they were removed as being "counterfeit", and I was warned not to re-list them. I realize that there are probably ma...

Ebay international shipping, does it work?

Does anyone use "ebay international shipping"? I have been automatically enrolled, and I don't no if that is good. I have intentionally limited my listings to us only to limit stress and to keep shipping as simple as possible. Does anyone with experi...

Resolved! Mail Forwarding Vs Using The Ebay Hub

I recently sold an item to someone from a foreign country that uses a mail forwarding company located in Delaware, USA. After the sale they sent me a message to package well as the forwarding company does not repackage for international shipping. My ...

Resolved! The new video feature

I interact with the E-bay seller hub using csv files.I want to add the same video to all of my 2000+ listings by simply uploading an edit csv file.I guess the process would be to upload the video to E-bay for approval and get a video id.I could then ...

Resolved! International Fee Charged when shipped to a US address

I sold a low-cost item and needed to drill down into the order details to understand the additional charge for the international fee. This explains the reason for the charge.The buyer is registered in Austria, yet the item is being shipped to Ohio. H...