Selling

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Resolved! Selling authentic Coach bags keep saying Counterfeit

I am new to eBay and I don’t know who is authenticating Coach bags ..I have had some okayed but at least 4-5 others told were counterfeit!! Then I look on eBay and there are bags exactly like mine that allowed to sell with the same Creed numbers ect ...

Shoppers are shopping--especially on Mobile, and a lot are using AI agents

https://seekingalpha.com/news/4526353-digital-sales-jump-on-thanksgiving-after-ai-agents-dont-take-the-day-offSalesforce updated that it anticipates digital sales on Thanksgiving will reach $36 billion globally and $8.6 billion in the U.S.The softwar...

Happy Thanksgiving eBay. Don't choke on big turkey as result of greed.

Got to love those deadbeat buyers who like to give negs if seller is not perfect because that allows eBay to collect at least a billion in interest every year as result of restricted holds on sellers payouts that lasts weeks or months. Very ingenious...

Has Ebay Abandoned Image Requirements?

Wanting to improve my sales, I decided to undertake a long term project to upgrade the quality of my listings. As I get the process underway, I started reviewing my competitors listings to look for areas where I can improve. The first thing I noticed...

Attention of eBay Management.

Ebay needs a set of good human seller support agents as of November 2025. Human phone support—staffed by well-trained and empowered representatives who can effectively assist sellers—is invaluable in today’s environment. Ebay is lacking this as I wri...

Email invalid

I got a new email address through a website co. I paid for this address. It will not accept it as valid. The address works fine for people to get in touch with me.

Resolved! Buyer bought an item and claims it was delivered to the wrong address.

Hi All, It appears I’ve been hit with this one. A buyer with an address out of Miami, FL purchased an item - I printed the label provided by eBay - and sent it on its way. USPS showed it delivered. Soon after, the buyer messages me claiming it was de...

payouts on hold

I have been a member since Sep 15, 2024, my payouts are still on hold, 100% feedback, no issues.In your experience, how much time I have to wait ebay to lift this? Thanks !

Can't list an auction item on ebay

Every time I try to list an Auction item on Ebay I get a red box error message:"Looks like something is missing or invalid. Please fix any issues and try again.IMMEDIATE PAYMENT "There is no way that ebay will accept my auction item with this error m...

coupon

I created a coupon for buy one get one 50% off but I want to make sure it will run as buy one get one "of equal or lesser value" at 50% off but I don't see the equal or lesser value as an option for a rule. Am I missing something?

Buyer Opened an INR

Ebay notified me a buyer opened an INR case. Tracking shows item shipped Nov. 19 and delivered on Nov. 24.I followed ebay's prompts and updated the tracking number. Ebay sent me a message stating they would notify buyer of the tracking update. I did ...

Is this normal for eBay? Bad feedback because item arrived broken & no removal from eBay ?

Hi all--sold a large heavy statue--long story short arrived broken & buyer left negative feedback before contacting me. Item weighed over 10 lbs.-- well packed out at 16 lbs.--taped fragile and marked heavy. Obviously dropped during shipping. Asked e...

Resolved! Where are the Product Documents (PDFs) I added to my listings?

E-Bay gives us option to add Product Documents, such as owner's manuals, to our listings. I added these, as PDFs, to several listings, but I don't see them anywhere when I view those listings. For example: https://www.ebay.com/itm/157503746573

Coupons

I created a 10% off coupon.It's for my Hawaii customers who want to save on shipping and meet up in person.I refuse to do that so I thought the coupon would be a nice gesture.Is the 10% only off the item or the item and shipping?

Sold a phone on eBay for $600. Buyer got the package according to USPS tracking - it shows delivere

Sold a phone on eBay for $600. Buyer got the package according to USPS tracking - it shows delivered, signed for, and the signature matches the buyer's name from the shipping label. Three days later, the buyer messages me claiming he "never received ...