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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Seller opened an item not received case 5 months after ordering

Is this allowed on eBay? Do I have to refund him? I find it kind of crazy that this buyer decided to open a case on something they ordered in February

Member accused me of selling fake products, I provided proof, now they're harassing me.

Why is there no way to block messages from people!? I put this buyer on the blocked buyers list and chose "do not receive messages from block buyers," and it's not blocking them. Can someone help?

1099 deductions yardsale and other

Hey all! I am fairly new to the resale world and I just got my notification I would need to fill out a 1099 this year for eBay. My question is how do I properly account for deductions for items I purchased at yard sales or other locations that do not...

MacBook returned with "fakesoftware" as the username

I recently sold a Macbook Air 2019, and had it returned to me with a broken speaker and the username changed to "fakesoftware". I tried wiping it clean by reinstalling, but it would ultimately force me to use the software on the Mac, which I don't wa...

How do you Respond?- Buyer makes an offer, What Happens When, Buyer buys item before your counter?

Best practice for me, I always respond with a message. Of course after checking the reality of the offer.Goes a little something like this: Good morning, I noticed you put an offer in. I didn't get a chance to respond in time, either because the sale...

please change defaults on po boxes

i buy stuff on ebay and more and more people dont want to ship to po boxes. either that is because you changed the default settings so excluding of po boxes are on by default or the auto listers enable it by default. it would be nice if you would not...

Accept Button automatically declined offer and buyer paid asking price

HiA buyer made an offer and when I hit the Accept button it automatically declined. The buyer paid the asking price but I'm scared to even print the label yet as I can't afford to get knocked down to below standard again for making stupid mistakes. I...

How to....

I've been away from eBay for quite some time and am having a bit of trouble figuring outthe new format(s) to complete while listing an item. Such as, where/how do I add onmy charge for the "handling" part of shipping and handling. I can figure out th...

away for 10 ways

store closed for 10 days. how should i tell customers please? thanks

Resolved! Received mail of someone sending cards back

I received an envelope and inside of the envelope was a letter Dear (my name),My Daughter-in-law purchased these (number of cards) from you on e-bay, you must of had a misleading add, because she believed they were silver border or foil or gold borde...

Resolved! Received an offer higher than my list price - no bids yet - is this a scam?

I relisted an item today after the first listing that had no bids. I lowered the price. I received an offer higher - almost $10 higher than my list price (and also higher than the first listing with no bids). Do I accept the offer? It is not "Buy it ...

Is something going on today as for updates or so?

So I have barely any traffic and vuews today. But my account glitches and I noticed that stuff is misaligned like in the screenshot (I don’t know how to describe that). I noticed that it happens on the weekends. Did Ebay moved updates from Thursdays ...

ebay store newsletter update

Not sure when this was updated, but the last time I ran a sale, the store newsletter could be sent out for coded coupon sales, but not markdown manager sales. They have now added Markdown Manager sales (as well as Order Discount sales). So, credit wh...