Selling

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My listing not showing up unless i type out the entire title and it's hurting my views.

I have a listing up for an expensive pokemon card and a haven't gotten many views on it at all so i thought maybe the price was too high (and it still might be but i'v seen it sell for near it's amount) but then i decided to search for my card (in in...

recommended price

When listing, the app is no longer showing what the same items have sold for in the past 90 days like it used to. This was very helpful tool when pricing my items. Anyone else having this issue? This seems to have just started within the last 2 weeks...

member wants to cancel order

Message says she wants to cancel the order. Her special needs son purchased the item. I requested that she use proper procedure to cancel the item( yes it was paid for.) I see if the seller cancels the item we can no longer state that the buyer reque...

Customers Not Being Able To Purchase.

I have customers almost daily that contact me saying there is not an option to purchase my item. They get a message saying:You can't purchase this item from our app. Add to your watchlist and purchase on our website. I have asked ebay customer servic...

you sent me what I ordered not what I needed = Item not as described

Brand new item with free returns that I have 81 sales on with no problems then a idiot clueless buyer bought one and I made the mistake of sending them exactly what they ordered instead of what they needed so instead of using the free return option t...

new seller, got sloppy, incurred 2 out of stock defects

Hello everyone I am a new seller and unfortunately twice I have failed to delete an ebay listing after selling my items privately and thus had to issue refunds to ebay buyers. Sadly I have 2 defective transactions out of just 5 total- thats a 40% def...

June 2022 Sales Goals and Plans

Summer has begun, the kids are out of school, vacations are on the rise. How will you adjust your listings and/or inventory selection to take advantage of the new sales categories and minimize the impact of cooling sales categories? -Bob.

Resolved! Selling a product that says "Not for retail Sale"

Hi there. I have a lot of Groot soft plushes new with tags. One of the labels says "Not for retail sale" Will I get in trouble from ebay for selling? Thanks

Resolved! sellers are getting the shaft

Hi, I would just like to put it out there. Sellers are getting the raw end. Not only do we get non payment from buyers. and they do not get a negative. But when you sell something that you know is right and good. E bay does not care. They take our mo...

How do I appeal a GENUINE ITEM removed by Ebay as Counterfeit?

I recently listed "The Expanse" season 5 DVD for sale and it was removed by Ebay as counterfeit but it IS A GENUINE pressed (not burned) Set sold by Amazon with active UPC. How does one go about appealing such an action?

can i sell item on ebay if account is new 3 to 5 days ?

Buyer doesn't read, and threatens to leave a negative over it...

Sold a postcard. It's a modern reproduction of an antique style image. Advertised as "vintage" (as it was printed before 1997 which is 25 years ago). Antique would be before 1922 - which it would have been if authentic from that time period. Buyer bu...

Past Sales

How far back can you go to see your sales?

Resolved! Buyer is claiming package did not arrive in her locked mail box DC shows it has

We shipped an item via first Class package 10 days ago. We are fairly diligent about updating buyers when a package goes out we give them an idea of arrival. On top of that, we also notify the buyer again the day that the package is going to arrive. ...