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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

FEEDBACK RULE CHANGE

Simple rule change for feedback... If a buyer does not leave negative, neutral or positive feedback for a seller within 30 days, positive feedback is automatically left for the seller. Also, when a buyer makes a payment, positive feedback is automati...

morgan silver dollars .(fake )

I have listed (3) three Morgan CC dollars on ebay and every time they take them off in one day and say they are fakes????? I have sold on ebay for 18 years and have a 100 % rating... One morgan cc was a PCGS graded and they said it was fake and two w...

User avatar by Rising Star
  • 1241 Views
  • 19 replies
  • 1 helpful

Sold quantity is not showing

I am working on someone's eBay account. I reversed a sold item listing on eBay, but now the sold quantity is not showing after the reversal. It looks like a new listing. Can you please help me?

Can a seller still see your messages AFTER they blocked you? I'm guessing no, but I want to be sure

OK, so a weird thing / series of the same thing happened in just the last week that I haven't encountered in my many years on ebay: I was BLOCKED by no fewer than 3 sellers! Before you go thinking "well, you're clearly the problem here" I will give y...

Does eBay cycle small seller visibility?

So I am a small seller - I sell books, perhaps 10-15 a month. I send out a monthly newsletter to my email base around the beginning of the month, which usually generates a certain amount of interest, but then things seem to go dark for a couple of we...

Ebay Item not recieved policy

I had a buyer make a purchase from me Feb. 14th at 8:53 PM. I shipped on the 15th in the morning. I used ebay standard envelope. This morning the 17th at 7.00 AM I have 5 item not received cases opened against me. When I look at my listings the shipp...

Linking Google to ebay?

So I constantly check to see if this sign in and security option has been turned on, and turn it back off, it's pretty easy to tell when it's on with all the listing errors problems and low views that occur every time, so iv been noticing these again...

User avatar by Trailblazer
  • 202 Views
  • 5 replies
  • 1 helpful

Shipping Discounts get "top of page placement"???

Read shipping tip from side bar.... https://community.ebay.com/t5/What-s-New/Shipping-discounts-plus-an-expert-tip/ba-p/34292840 Does #2 mean Top of Page Placement in searches? outranking Promoted Listings? What kind of discounts do they mean? Never ...

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User avatar by Rockstar
  • 338 Views
  • 14 replies
  • 4 helpful

Any advice for me? A buyer is trying to extort me for a refund.

The auction ended back in the Fall. They paid and I printed the automatically generated shipping label from Ebay and sent the package out right away. It turns out, the buyer moved at some point fairly recently and forgot to change their address on fi...

User avatar by Rising Star
  • 371 Views
  • 13 replies
  • 1 helpful
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