Selling
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restricted account

i opened my account in 2005. I been off and on over the years. My roof is in need of repair so I sold a gold bracelet for $1300 back in June. My account was flagged and I tried to call. Nightmare began. I sent them all the receipts of the items that ...

USPS Returned iPad shipped to Canada (Dangerous Goods)

I've been shipping iPads to Canada for years. Today one was returned "Dangerous Goods/Lithium Battery." When I looked it up at USPS.com it says lithium batteries are allowed as long as they're in the original item. They didn't even open the box to ch...

Counterfeit flagging

I've bought out a store going out of business that were selling Apple branded AirPod pros. I have tried to list the items twice now but I keep getting a "Counterfeit item policy" notice and my listing is getting taken down. The first time it was my f...

Resolved! Media mail question

As long as the contents meet USPS requirements, it's ok to ship media mail in a padded envelope?

User avatar by Superstar
  • 409 Views
  • 15 replies
  • 1 helpful

Thank you Ebay for standing by a seller

With all the negatives I wanted to post a positive. I had a buyer with an apparent anxiety disorder (or just plain narcissitic) trying to work with him was very trying, he was still not satisfied even with return and refund. ClIming NAD, Normaly I ex...

User avatar by Trailblazer
  • 296 Views
  • 8 replies
  • 0 helpful

Resolved! Very Slow and/or NO Sales

Are other small sellers seeing low sales (and views) in 2021? I had a similar (lower) number of sales YTD in 2020 which I figured was due to COVID, but I'm 50% down from the number of sales (not $$, but that's another story) vs. 2019 YTD. I have lots...

User avatar by Scout
  • 11947 Views
  • 114 replies
  • 18 helpful

Resolved! Sales Tax Refunds to Buyers

I recently gave a refund to my buyer for over payment of shipping. The refund I gave the buyer for the overpayment was in the amount of $58.16. Sales Tax was paid to the buyer's state at the rate of 6.5% on the original amount. Ebay calculated the re...

BUYER CLAIMS ITEM DAMAGED IN SHIPPING

Hi: I sell a lot of glass and crystal, that is my specialty. I have been packing these delicate items for over 10 years and just in the last year have experienced a problem. If I sell 4 glasses no problem a set of 4 for a family makes sense, it's whe...

Description missing on PC only

Hello everyone! I noticed today that some of my descriptions are not showing when I look at them on my PC. They show when I go to revise the item and they show on the app. I am not sure what is happening. I see other posts about this but I do not see...

listing a new item

These days there is a delay in receiving the confirmation email for new members to start theirs first listing

Managed payments ( if you live overseas )

Can someone explain about managed payments. I live in Japan and would list my items on eBay UK or maybe the US version. I understand that your bank acc is linked to eBay. But how long does it take to be paid? Do I need to confirm that I have shipped ...

Simple "time: newly listed" is not working.

There is no excuse for it. I wouldn't have thought there was much opportunity for eBay to alter search results order but they have. I have tried throughout the day to use the sort order option "time: newly listed". But the resulting list is not in th...

Connection type

I am using my laptop with a mobile hotspot connection , Is it a reason for a suspend? Must I use a Wi-Fi connection? Please help me. Thank you!

User avatar by Rising Star
  • 846 Views
  • 8 replies
  • 0 helpful
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