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Forum Posts

I got nailed for late shipment rate because of hospital stay.

Things started happening in the negative for me about 2 weeks after I left the hospital. I noticed that I was no longer allowed to use "promoted listings". I also started receiving threatening eBay messages that I must get my ratings up or something ...

User avatar by Trailblazer
  • 243 Views
  • 8 replies
  • 0 helpful

Finish Setting Up Store to Help Improve Conversion

This is on "My Ebay" in tasks. Then, when I click on it this comes up: My question is, do I need to do these things for my store to start selling again? Sales have really dropped off. FYI, been selling for about 10+ years. Thanks for your input.

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Seller needs assistance with the TR+ activation page.

There is a tab labeled "watch a help video" but it shows that area to be private. Please assist, employing the step method, as I have difficulty with essay explanations. I have attempted on three occasions to understand the page, but I still draw a b...

User avatar by Trailblazer
  • 117 Views
  • 4 replies
  • 0 helpful

Quick question regarding negative feedback

I have a buyer that keeps giving me “I’ll pay next week”, when I send a payment reminder. This has happened twice now. Can I cancel the order due to lack of payment, and relist without risk of a negative feedback?

User avatar by Adventurer
  • 222 Views
  • 12 replies
  • 1 helpful

Updated Community Guidelines

Hello Community, We want to make the Community a safe and enjoyable place for all to come participate and learn from one another. The Community team has recently updated the Community Guidelines. You can find them here. I'll keep this post up for unt...

User avatar by eBay Staff (Alumni)
  • 8012 Views
  • 240 replies
  • 20 helpful

Getting error while trying to update my identify...

Hello, Anyone faced this error while updating their identify - "You haven't made any changes. Please review and fix the incorrect info on this page." Tried passport, driving licence and ID, nothing worked, every field is filled with correct informati...

Screenshot 2022-07-05 at 15.01.13.png
User avatar by Adventurer
  • 174 Views
  • 6 replies
  • 0 helpful

Non Paying Bidders

I’m a long time EBay user. Both as a customer and seller with mostly positive results. More recently as I ramp up the selling of vintage vehicles on EBay Motors it seems it’s increasingly more often that I get a winning bidder that does not follow th...

Ebay Sales Slow

I realize that our economy is terrible. However, my sales recently are down about 75%. I’ve been selling for over 18 years on ebay and have never experienced anything like this. Will probably have to start looking at other platforms. I can’t help but...

User avatar by Scout
  • 105 Views
  • 1 replies
  • 0 helpful

Resolved! Why does eBay double dip

I sold something for $700. $30 shippingthe sum I got from eBay was $617. True buyer paid the shipping. The $30. Now I have to ship the item but from my $617 I have to pay to ship the item. Wasn’t the $30 supposed to cover that? Why do I have to pay s...

Listings not showing up ??? Anyone else

I listed items yesterday morning and still they are not active. I looked in my own active listings and they aren't there unless I sort by the start date but won't come up if I type in the name of the product??? I also noticed even typing in a basic s...

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