Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Yikes, is there something I should know about this quirky sales tax thing?

Jeez I hope I'm not wrong about this, but all along I've had the understanding that we don't have to think about sales tax for our items because eBay charges it to buyers according the state we (the sellers) live in, right? Well, I was just curious t...

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How find seller information when you didn't have an account at the time of purchase

I bought a 24-70mm canon lens on Oct 8th and it worked fine for almost 3 months and has now stopped zooming in and out. At the time of purchase, I did not have an account with eBay. I've gone through my emails and found the PayPal confirmation number...

Confirming a buyer pick-up

I sold something that the buyer must pick-up and ebay notified me to scan a code to confirm the buyer received it.How does this work?

item not sold but ebay want's to charge me

item not sold but eBay wants to charge me how can I contact eBay, I keep going round in circles

Tracking shows delivered; buyer says did not receive

I shipped an item via USPS that was approximately $850. I did not include signature confirmation in error. USPS shows the item was delivered, and the buyer says they didn’t receive it. What should I do?

Cash Offers

I have an item listed as 'local pickup only'. A potential buyer is offering me cash at below the listed price. How can I accept their offer without violating Ebays rules?

Accepted Offer, Buyer has not paid and I cannot contact.

Item shows as awaiting payment but there is no way to contact to send a reminder to the buyer to pay. I believe that when I accepted the offer it indicated the buyer would be automatically charged. This happened once before and eBay was not helpful. ...

Offer Expired alerts

Just started seein these "offer expired" notices for various listings. Help, how can these be turned off? So seems like a new thing that will be another item to manage.

What percentage do you use for your ad?

Hello, I just wonder what percentage is better to use for promoted listing, when in my category eBay suggest me 6.3% but items is not visible, when I go up to 13% its still not really visible, now I'm trying 25% and I'll see what happens, but 25% on ...

Wrongfully cancelled seller account- goods stolen

My son created an account to sell a game console. It sold immediately with paid preferred shipping. I took it to USPS and shipped it for him. The buyer claims they did not receive it. My son loaded package tracking that shows it was delivered to the ...

Wrappin' and Packin like a Big Dog

Yo, yo.Put down the tape gun ... I gotta tell ya'll ... I’m hustlin’ online, got my game on lock,From the vintage to the new, yeah, I’m runnin’ the shop.Click-clack, sold that, now it’s time to act,Gotta wrap it up clean, ‘cause I don’t play slack. B...

Selling a mix of personal and business items - how do I calculate COGS for IRS 1040C?

Hello all, I am trying to help a family member that recently started an eBay business file their taxes as a sole proprietor. When calculating the cost of goods for the IRS 1040C (profit or loss from business), it is simple to add up the costs of busi...

Contacting ebay in the UK

I have an issue with my ebay account which is not covered in the inadequate ebay help topics. I need to talk to someone but the UK ebay seems to insist you use the automated chat which is useless or ask the community.Is there anyway I can contact a U...

Item Description Changed from English to Spanish on its own ?

So I sold an item, the listing was in English then when I checked the description after the sale for accuracy the description was in Spanish. I don't write anything in Spanish, why did my description change languages this is very stressful to see

Fixing the autopay problem for sellers who want to combine shipping

Forced buyer autopay has evidently been expanded in a big way recently and as a seller it results in a major problem with trying to combine shipping on multiple orders. I was confused when it first started because it only impacted a few of my buyers ...