More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Update on Current Good 'Til Cancelled (GTC) Renewal Issue
Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...
Why is eBay forcing more expensive priority shipping when I put the brand name in my item title?
Whenever I put the brand name of an item in the title eBay is forcing priority shipping as the cheapest option, instead of first class mail. Why? People search for specific brands and no one wants to pay double the shipping just to find an item easil...
variations in a listing
I am trying to do a listing with variations of color and size for the FIRST TIME. It is a clothing listing and size and color were the two attributes that were showing when I first got into a listing. I went in and out of the listing trying to figure...
How many customers get my private coupon?
When you create a private coupon for past customers of more than 31 day, does it really send a coupon to ALL you past customers? Obviously if you have been selling for years, that would be potentially a mega ton of customers.... or does it only go ba...
Seller protection INR
Hello I sold a computer and it was bought and the buyer paid. I used eBay postage to pay for the shipping along with insurance. Buyer then claims INR even though he signed for the computer with signature confirmation and the package was insured. Trac...
Raising prices on all my listed items
Since this new eBay managed payments, and even before to some degree, I'm finding that with all the cost involved in shipping, processing and fee's that it really makes no sense to offer really good deals where the lions share of the money goes to eB...
ebay exec: "Don't give money to eBay that you don't have to give to us."
There was a question today on the ebay for business podcast about using "subtitle" in an ebay listing. I'll skip the details, but thought this quote was worth repeating, from long time ebay exec Brian Burke brian_burke@ebay "Don't give money to eBay ...
Resolved! Did they re-rise the number of days buyer have to ship items back for returns?
Tell me if I'm way off here, but this is what I believe I recall: Buyers used to have like 6 or 7 days to get their initial tracking scan on their return package, or you could request to have the return cancelled (or it cancelled automatically). Then...
Can't list an item. Isn't "permitted under the Mailing Lists and Personal Information policy"
The item is named "Animal Crossing: Amiibo Festival Bundle [BRAND NEW]" The policy says that "Selling private information, social media items, and software or tools that send unsolicited contacts are not allowed on eBay." This is a video game, I don'...
Life after GoDaddy SUCKS!!
and after reading the many horror stories about QuickBooks I didn't even attempt that. I don't consider myself an idiot, but I am technologically challenged. I tried to find what I would need with eBay reports, but have not found what I need. The Exc...
Offensive Materials? Huh?
Today I received two notifications on two items which I have had listed for months/years- a folk art art doll of a Black American man (not a caricature) wearing a tie, and an antique photograph of a Black American maid holding a White child. Neither ...
Authentication Rip-Off
E-Bay has initiated an "authentication" service which should be good for the community. The problem is their selectivity in applying their policy. I purchased a baseball card on E-Bay and then put it up for sale through my E-Bay store. It sold and th...
Same amount bid by 2 bidders?
I am showing two bidders bid the same amount for one of my items about 30 minutes apart. How is that possible and how do I handle this if there is not a higher bid?
Seller "Protection" rant
Let me just start off by saying I love Ebay I really do, but I sure do miss the old Ebay where sellers had some sort of protection and at the very least could warn other sellers of nightmare buyers by leaving feedback. Most transactions go through wi...
1099k Questions
Hey! I am a relatively new seller and I am beginning to freak out over this new tax stuff. Can yall tell me in laypeople terms how the 1099k affects us sellers? I sell shoes and don't make that much profit. When I do taxes next year, what exactly am ...
Increase in Minimum Promotion "Bribe" to 2% Hurts Sellers Already In Pain
I found the eBay "promotion fee" shady to begin with. Essentially having to "bribe" eBay to show my listings feels like I am giving protection money to the local mob boss, so that I can stay in business. Now, I see that eBay will essentially hide my ...
