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Resolved! Buyer Denied order when arrived

On December 19th, I messaged the buyer telling them that their item was returned back to me after it was delivered to their address. I never received a response. Now ebay is telling me that they want a refund. Mailing the package is almost what the i...

New report buyer does not work!

So now when reporting a buyer for non-payment, it takes you to a new screen where you have to search for that buyer from all your sales. I have searched for the specific buyer and it never finds anything. If you scroll down through your last 10 sales...

Does eBay have a trade policy?

A customer offered to trade me his amp for mine. I don't want to do it, but I need to know what the rules are, and if eBay has a trade policy? Thank you

EBay keeping their fee when they step in now!!

Hello, I noticed Ebay paid me $76.71 (Item price: $95.29 - $14.04 (Ebay fee) - $4.54 (Shipping)) Item was damaged by USPS and buyer asked for refund. I was on vacation and didn't answer fast enough, so he escalated. Then Ebay charged me back $95.29 (...

Resolved! Buyer switched out cards now wants to return different card that is damaged. HELP!

So I am an honest seller who will bend over backwards for buyers however I will not be cheated. I sell a lot f cards on eBay and have shipped hundreds of cards in the last few months. A buyer took a picture of a $25 card I sent him but replaced it wi...

Resolved! What is Autopay by Jan 1? This is new

I just saw this autopay thingy. So....Ebay is telling the buyer they will automatically charge by 5am? Not even 24 hours? Isn't one hour a bit too soon? It seems that it doesn't give the buyer time to cancel.

Charged a promotion fee when item was not chosen to be promoted.

I do not buy and sell a lot on Ebay. I recently sold an item without much effort as it was/is the only one that has been sold on the secondary market for sometime. Ebay says I chose to promote the item, and kept approx $600 USD from the sale for the ...

Resolved! UK global shipping center -im the buyer

How many days does the global shipping center take to ship to the USA? At center on 01/14/2025 -it says preparing for shipping and today is 01/16/2025. Paying over $55 for shipping and listing and seller confirm priority shipping to the USA. I don’t ...

Resolved! Has anyone figured out a way to get an American CS agent?

Has anyone figured out a way to get an American CS agent? I have been in contact for an issue for 2 phone calls and now 2 emails and no one read or understands what I am saying and I am losing my sanity. They say they understand and then explain the ...

Resolved! Temporarily restricted from selling and buying on eBay

Hi eBay,I hope you are doing well.I have been trying to talk to live chat via eBay for a while now, but the assistant is unable to attach my chat. Can I find out why my selling account was temporarily restricted? Please resolve this issues as soon as...

Resolved! Auto Relist With X% off?

I know about regular auto relisting, but is there a way to also automatically reduce the price by X% when the relist happens? This would be for both Auctions and BIN. I could have sworn I saw this feature advertised before, but can't seem to find the...

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Are movies playing for you?

None of my movies are playing for me. Been this way for a day and a half now

Stained Lauren Ralph Lauren bedsheet buyer says

Sold a Lauren Ralph Lauren bedsheet On December 2nd and buyer received December 9th. Today I get a message and pictures saying sheet has "blood stains". I had washed this sheet and then photographed it in full before listing it. Trust me, the size an...