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Resolved! Ebay is not accepting images in the .jpg format. Why?

So, I'm a pretty experienced seller and today, all of a sudden Ebay is refusing my .jpg images. The size is fine (2560 x 1920 pixels) but apparently i need a jpeg, ping or heic suffix. Short of altering mine all individually I can't see a way around ...

Stolen pictures

Another buyer is selling the same item as me. However, he is using my pictures from my auction! What recourse (if any) do I have? Thanks in advance for any input.

User avatar by Adventurer
  • 1613 Views
  • 46 replies
  • 0 helpful

Buyer refunded and then item was delivered

I recently had to refund a buyer for an item because he opened a case with eBay that the item had not arrived. Shortly after the refund was issued tracking show s that the item was delivered to him. How do I go about getting my money back?

User avatar by Rising Star
  • 585 Views
  • 18 replies
  • 0 helpful

Resolved! Seller level: Tracking uploaded on time and validated

ok, so I messed up and didn't even know it until my seller level went down. I was able to figure out where I made the mistake, but not how to get it fixed. A friend who had moved out of town wanted to support me and buy some items she liked from my s...

Can I remove the about this item from my listing?

I have several listings where Ebay has inserted about this item in my listings,Ebay does not have my items in possession, how can they insert information. This shows up in several of my listings.Can I remove the about this item from my listings,and d...

Here We Go Again...

For those of you who send Seller Initiated Offers, you many have noticed an increase of "counteroffers", which may be a surprise for many who do not, or have not turned on the "Automated" offers toggle when doing so.In typical eBay form, eBay decided...

eBay greed and fraud! Beware!

I sold on cloudmonster shoes ($170 retail) in very used condition for $18. Shipping was listed as $8. With tax the transaction was $29. After shipping and fees, I made $11.50. The buyer decided they didn’t want the shoes because they were ‘defective....

No views even when items are promoted

I had a previous eBay a few months ago and would get 10-40 views a day. I started a new eBay with a diff email and selling same items (some literally the same), same promo rate 11-14 percent, and even cheaper and am getting NO views. I'm selling in d...

Recovering a very old account

Im currently trying to restart as a seller, I had an account 15yrs ago and dont remember the login information, or how to merge this account with that one, if I do figure it out. Any ideas or anyone know??

User avatar by Enthusiast
  • 10274 Views
  • 8 replies
  • 1 helpful

1099 K for sale not completed due to Authentication office

Confused about eBay reporting 1099 K - any sale, completed or incomplete including a refund to buyer considered Gross amount transaction. Sale was made conditional to the authentication. They item was authenticated but condition was not as listed. Mo...

User avatar by Rising Star
  • 135 Views
  • 5 replies
  • 0 helpful

Sales history missing from listings over last day+

When I view our listings, I no longer see the sales history. 371784640290, for instance, should have sales history of nearly 150 but it appears as if nothing has sold, once in the listing. It still shows on the results page (if you search by part num...

Stickers: Switching from Ground Advantage to Ebay standard envelope

So I heard all the talk about ebay now offering ESE for stickers.I just tried to update one of my sticker listings (#195940692310) from GA to ESE, it wont let me.It does not give me ESE as a shipping choice.Would ending the listing and starting all o...

User avatar by Superstar
  • 557 Views
  • 11 replies
  • 0 helpful
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