eBay

invoice sending

I had a buyer pay a deposit and now I cannot issue an invoice for the remainder of the car price. Any suggestions?

The buyer reported that an item hasn’t arrived - Digital Code

About a month ago I sold a digital code for a game that I didn't want, and now the buyer has raised a case stating that the didn't receive the item. I've looked into it and I can see that they've redeemed the code, so it feels pretty clear to me that...

New Ad campaign

This range for the fee willing to pay to have someone click on your ad surely that doesn’t mean for ex that if someone just clicks on it they want to charge you $3 ea time right? A little confused Also what is everyone using for that if you manually ...

Is Ebay acting up today? I've been having problems all day.

Buyer received item on Oct 1 and claiming the item has issue on Nov 21

The item I sold is a Bose speaker system which is brand new in sealed condition. Also I listed it as brand new on eBay. However, the system was actually bought about 2 years ago from best buy, I didn't open it coz I ordered a better one later. The tr...

Sale Completion Via Desktop Web and Mobile Apps using Cash a Real PAIN! Why?

Why does eBay continue to enforce a limited, hobbled, and outdated process flow when making, and completing, a single-item or multi-item sale using cash via the Desktop web and Mobile App interfaces? This becomes very important given that Thanksgivin...

I am uncomfortable

I got an order just now and I could use some advice on how to handle it. When I got the order, I looked into the Buyers account. They have a massive number of positive Feedbacks but when I clicked on "Feedback left for others" It was all negative, sa...

Problem buyers. Does ebay actually take any kind of action?

Problem buyers, buyers filing a SNAD -or- being accused of sending back an empty box -or- a damaged item -or- a different item, or being accused of any kind of scam.Do you think ebay actually keeps track of these buyers and takes appropriate action?H...

Buyer will be refunded but says her card was cancelled - thoughts on this?

This has been a ridiculous sale - I'll see if I can nutshell it: This was on another account -Nov. 3 buyer bought/paid for item - I shipped same day. Late at night that day, she messaged me that she had forgotten to change her address on ebay account...

Sell on other sites? Which do you like/dislike & why? Allowed to briefly talk about that here?

I am satisfied with ebay, I wish the fees were less, but who doesn't? I am thinking of branching out to other venues. I am looking into Etsy since I already shop there. .Does anyone sell on other platforms ? Which have you used? Which do you prefer a...

Combining shipment & refunding extra shipping cost

How do I give a discount to a buyer when I am combining shipments and how do I forego the purchase of an additional label?

2 months after delivery, claims they didn't receive

USPS tracking shows item was delivered directly to a person on October 3rd. Now the buyer is claiming they never received their item. Is eBay going to force a refund and open me up to bad feedback from the buyer even after all this time? Just seems a...

going internationally

Good eveningI am wondering if anyone has gone internationally (selling) and if so..... what/ how is your experience? I am thinking aabout it but wonder if it is really worth all the hassle of having to worry about it going overseas and what if's........