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Forum Posts

2 months after delivery, claims they didn't receive

USPS tracking shows item was delivered directly to a person on October 3rd. Now the buyer is claiming they never received their item. Is eBay going to force a refund and open me up to bad feedback from the buyer even after all this time? Just seems a...

going internationally

Good eveningI am wondering if anyone has gone internationally (selling) and if so..... what/ how is your experience? I am thinking aabout it but wonder if it is really worth all the hassle of having to worry about it going overseas and what if's........

User avatar by Adventurer
  • 829 Views
  • 23 replies
  • 0 helpful

unpleasant bidder contacting me after he is blocked

I had some unpleasant exchanges with a potential bidder. I blocked him and he still contacted me with an unpleasant message. I thought when you blocked someone they could no longer contact you.

Can't find shipping exclusion list under new listing form??

Hi, hopefully I'm not the only one getting frustrated by this here, but now that eBay's gone and drastically revamped the item listing form (quite ugly now I might add), I cannot find under the shipping options the location exclusion list, and this i...

Resolved! Upload tracking info?

I am confused on this. If I ship through eBay I don't need to upload tracking info? This also helps qualify me as a top rated seller? Thanks

In Celebration of Sellers and Small Business "announcements "

Iam sure most of you have read it, link below if not. This latest example of current leadership's thought process,is dissapointing to put it mildly. Is there NOBODY interested in this companys future. These people really have no idea. Nice enough kid...

Resolved! Send a coupon to a buyer

hi all, I see these links that I was unaware of until today, in the "Manage all orders" section. (last column). Could someone tell me what these do and if anyone has a sample of how they look can someone send it out? I read in another thread that thi...

Is it wrong to tell a potential customer this...

A customer messaged me. She was interested in 2 similar items. She asked me what the shipping would be. I told her $6 for the first item and $3 for each additional. I have combined shipping set up. She then asked me to bundle the 2 items together and...

User avatar by Superstar
  • 1428 Views
  • 19 replies
  • 1 helpful

Resolved! Thank you sellers who respond to buyer messages

Seller engagement is part of the customer experience, so thank you to all the sellers who respond to buyer questions. It matters. A lot. And is even more noticeable and appreciated when ignored by those sellers who do not respond. Two sellers this we...

User avatar by Guide
  • 1835 Views
  • 23 replies
  • 8 helpful

CONTACTING EBAY

I have been trying to list an item to sell on EBAY, when i do, im told that i have reached my limit, mind you, i have not sold anything for the last three months. Ebay then tells me to contact them to increase my limit... HOW?? when i try to go thru ...

Happy Thanksgiving and Hopefully Happy Selling!

Have heard reports that many are considering buying used items for Christmas. eBay was mentioned as a potential source. I hope everyone sees and increase! We have for the last 2 weeks! I know it's been a tough year for many...maybe it will end on the...

Returns

I recently shipped out a Watch worth around $300 to a buyer who stated that it was a gift for his father. I accepted his best offer of $270 and shipped the item out earlier this week via USPS Priority Mail. The buyer contacted me today stating that h...

User avatar by Adventurer
  • 759 Views
  • 16 replies
  • 1 helpful
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