Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Um, eBay, Could You Turn The Lights Back On Already?

I've had almost no sales for going on 2 months now. Can you guys knock it off and start giving us "Top Rated Sellers" a little visibility? That'd be great thanks.

Promote my listing.

Funny, but I thought listing on EBay was promoting my item. I used to go to the club flea market once or twice a year to sell my extra hobby items but eBay provided more buyers. Now, you want me to pay $0.99 to promote an item I list for $0.99. My it...

Non Paying Bidder, did I do everything I need to?

Hello, It finally happened, it was bound to, after all my years on Ebay, I caught the bidder who just would not pay and would not communicate with me. On day 4 of non-payment, I followed the instructions in the help section, cancelled his/her bid, an...

Resolved! How to be a Successful seller on eBay?

Buyer wants a refund on a package not received

I shared tracking # again with buyer and it shows it was delivered to her address she has listed on ebay but says she never got it. Wants a refund now. Purchased label through ebay so it is the address they have listed. She saying still didn't get an...

Resolved! SHIPPING LABEL

I everyone, I am a new seller to ebay. I listed something and sold it about 10 years ago but I didn't know what I was doing, sold the item for $400 but all the fees were over $400 (used a 3rd party listing tool) so I owed ebay $ !!! Well I am trying ...

Resolved! None of my Listings are showing up in search.

none of my listings are showing up in the search, even if i paste the exact title into the search bar. all listings have been “listed” for over 24hrs, except two or three that have been revised. the only way i can access the post while signed out is ...

Sold item never received

As a seller: An item sold & shipped out has been marked as deliver but the buyer claims they have not received the item. What to do as a seller?

Reversing a Refund to a Buyer

A buyer requested a refund because the item had not arrived two weeks after I mailed it. I mailed it First Class Mail with tracking. The Post Office from which I mailed it apparently did not scan it and showed it as "awaiting receipt by the PO" as if...

I got My Account Restricted for Selling OTC Eye Drops

Hello!Well as the tittle states my account got restricted because eBay states i was selling Prescription Drugs, i was selling OTC eye drops. I called Customer Service and was hung up on twice, the 4th person i spoke to essentially said i was SOL.Is t...

Is eBay down ?

My whole system is down I can't post or bulk edit or use any tool on eBay am I the only one? Also, sales are very slow today for some reason I've contacted eBay to see if there is anything wrong with the system but no help or clear answer from them, ...

Customer service page does not work

Hi, I have received messages that I have to update my account settings but the page is inactive, I cannot contact customer service. Please help

Resolved! EBAY STOLE MONEY FROM MY ACCOUNT

Over the last two years, I have had at least a half dozen scammers try to purchase stuff from me and eBay eventually blocked the purchase. As you know, pain is in the **bleep**, but at least they did not get the product. Two months ago, I sold an ite...

Resolved! eBays Intrinsic Sales Growth is Gone; Plan-B: Stick-It to the Sellers.. Have you Noticed?

I was reading a thread today where a seller lost an outside chargeback claim. It was connected to a claim that they won through eBay. eBay only helped this seller with the associated fees, no other concessions. eBay did help before- Less than 6 month...

Resolved! What is the benefit to having Best Offer if you decline all Offers?

Is there a supposed search ranking benefit? I know I should know this, but I don't use BO. I just put my buyer hat on to purchase an item that is 10.88 each if I buy 3. Seller has BO on their listing. No way they accidentally have BO on their listing...