eBay

Shipping request that is just begging for a problem.

So...a buyer messaged me regarding the "way too high" cost of shipping for a pair of high-end new womans boots. I told her that the size of the box that the boots came in required a certain size shipping box and hence the cost. After back and forth a...

payment hold

Dear ebay Community, Regarding the fund being HOLD I received funds from my first two sales within 14 days of starting to sell and selling from my account. After that, cash in sales took up to 54 days. Finally, the money for the three items that were...

Is there a way to restore a deleted message? Thanks Tyler

Moved From US to Taiwan

Hi I recently moved from USA to Taiwan and will be residing for at least a year. Is there any way to change my listings preference from shipping from US? I already changed my ships from address to my new address in Taiwan. However when a buyer made a...

Please Selling Community, prove me wrong

I think eBay throttles listings. But, as one person, I can't be sure. AND, how can I do my research when listing items if I can't find what I'm looking for?SO, Lets have some fun. As sellers, y'all know how to search (for research), as well, if not b...

Manage Promotions page - drop down to go to edit not available - just started 2 hours ago

When I add a few new listings, I always go toManage Promotions page - and use the arrow to drop down to go to editWithin the last couple of hours it has not been available, not on my pc or my IPad. I called ebay to report the tech problem - CSR said ...

Need to find out where it shows my listing fee discount. 3 are eligible and i don't know whic

buyers unable to pay for an accepted offer

Last few days, buyers who sent me an offer for an item, keep getting the message that item is out of stock or unavailable when they try to pay. On my end as the seller, I see nothing different. So I have been sending invoices. is something up with eb...

ebay insist on US$ for selling, why?

Just starting with ebay, had one accepted in £sterling, only to find the next on told to you US$. Why? I'm in the UK.

Sales have dropped

I am continually sending out offers on eligible items and I list new items regularly yet my sales have dropped considerably in the last month. Is anyone else experiencing this? I can usually count on a few sales daily, now I’m lucky if I get a few sa...

Ebay's new listing tool strikes again...

I'm trying to list an item but because the UPC is not in whatever tool Ebay uses to lookup UPCs, I can't list it? I just see item not found and it plugs in the UPC for a product that's not what I'm trying to list. No option to request an add to the i...

Refund Buyer's Shipping Costs

Hello! I was in the hospital and didn't get to ship a sale that went through while I was sick. Buyer is upset and filed a request. They demanded I refund their shipping costs, but I can't seem to. When I hit "refund" it is for the entire purchase. I ...

When will 2022 Fall Seller Update questions be answered?

The Fall Seller Update board was locked on 9/30 with a promise that "we will continue to work with our internal teams to make sure outstanding questions are addressed next week." It's been a month and none of the pending questions have received answe...