Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

How do I setup to ship internationally

Someone’s asked me to ship to Australia but I don’t know how or the cost and I’m scared to do it. Any info would be appreciated my item is also free shipping?

Ebay stores ,

I'm not seeing any appeal in the basic store , am I missing something obvious ????? thanks Rich d

Resolved! Feedback decreased

My feedback is very important to me and therefore I find it frustrating to see the numbers posted decreasing. Why? In a matter of weeks from 230 comments to 220. Also made me upset I couldn’t leave negative feedback for a deadbeat buyer. My only opti...

Resolved! Mistake and moving forward

Hi all, hope you had a nice Christmas if you celebrate it. I’ve had a challenging situation and would appreciate your thoughts. A buyer made an offer in an item and I accepted without noticing a request in the offer to send via Royal Mail (the listin...

Racist comments in messages

How can I report a buyers messages and a negative review from same buyer?

Sellers please help us find your items

eBay has recently changed the format of the saved feed. We used to see the items of the sellers we had saved and could easily purchase the items we wanted. Now the “improved “ saved feed seems to be a a listing of items that have no real relevance. S...

How to send a buyer a combined offer for multiple items?

I have a customer who wants to buy three items from me and we arranged a combined price via messages but now I'm not sure how to actually sell him those three items for that price. It looks like this has been an issue for years and eBay has still not...

Customer Cut 🔌 on My Amazon Echo 15🤬

I cannot believe after that a buyer cut the cord on my Amazon Echo 15 he had bought and then tried to say I sent it with a cut cord. That's why you always make sure to take good-quality pictures before you send them, just in case. Your customer is gr...

Store Ranking

How can we improve our eBay ranking as quickly as possible?

Seller

Hello, Now let's move directly to the problem that happened to me, I want to know when 5 defective transactions from my UK region account will be reset, considering that 2 of them were left more than a year ago, there are strong restrictions on my ac...

About BBE timestamps rule

Hi,Does anybody know what timestamp is the BBE dashboard (Bad Buyer Experience) based on?I understand that it take into account the last 3 months. But is it orders created in the last 3 months? or base on the neutral/bad feedbacks that buyers left in...

Business policies set up error

Hi team, I can't set up my business policies. When I set up, this message popped out An error occurred while processing your request.Reference #97.cfe9c717.1735294154.64db3b88 Can someone from your team help me please? Regards, Phu Nguyen

Unethical EBay fees on sales tax and shipping!

eBay is ripping off its sellers! I sold an item for $500. With eBay’s 13.5% normal transaction fee that’s $67.50. I also chose a 10% ad fee which would be another $50 for a total of $117.50. Although that’s 23.5% of my sale price, I agreed to that, a...

It's time eBay changed its refund policies to combat fraud.

It's way past time eBay changed its policies concerning how it handles INAD and bogus returns. They've put a lot of effort behind identifying Top Rated Sellers. If a seller is top rated, they should have the benefit of the doubt with complaints. Afte...

Is there a way to set up best offers auto on/off due to a running sale?

I have a sale running currently and suddenly got several offers from different people offering me way lower on my already reduced price items, and realized I needed to turn best offers off during a sale event. I don't plan on having constant sales ru...