Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

What is with all the INRs in July?

Every three days someone who has their package is messaging me to complain they didn't get it. Tonight's was two packages, three coins, held at the post office. The post office never updated delivery. She's all mad that the post office can't find her...

Sold items marked as Unsold??

I recently had 4 items that received bids.. I didn't have reserve prices set, but they were all marked as Unsold. They are all waiting to be relisted, since according to eBay they didn't sell.... Any ideas?

Resolved! Need help understanding the selling fees

This is based off the first and only sale I've made on ebay so please bear with my ignorance. I recently sold an item for $169 immediate buyout with shipping paid for by the buyer. When the money went through it came up as $157 available and then sai...

Resolved! Newbie needs help understanding fees please.

Hi please help me I am a newbee. Okay so I sold a doll and the woman asked me to cancel the order (I did so because I had not yet printed the shipping label). So I guess I was charged Ebay fees and if so how do I get back my Ebay fees since she was t...

Item returns and postage fees

I have 2 Trifari necklaces with faux pearls sell and accidentally sent the wrong ones to each buyer. The first buyer let me send her $5 via pay-pal and returned the necklace. The second buyer wanted to do an eBay return request and I told her don't d...

USPS lost a bag of mail containing 15 packages...

So I dropped my packages off with Chit Chats, they took the mail to USPS, and a customer contacted me to ask why his item isn't showing dropped off at the post office yet. (So someone brought this to my attention). I check into it, and find out nothi...

Resolved! Buyer asking if I have other items for sale via ebay message

Items not re-listing.

My listings that are ending today are not re-listing. I have had over a hundred not re-list today. Is this happening to anybody else?

Resolved! the new 1099

What are we to do w/the new 1099 if we're selling/disposing of an estate whereas the items are inherited and thus marked to market?, i.e. not to be subject to income tax? My Mother died in 2021 and I have a slew of collectables to sell that were hers...

Why are sold listing showing up with free shipping whe a shipping fee is on the orginal listing.

I have had this happen a couple of times. Is there a trick out there some buyers have found to eliminate the shipping fee?

My sucessful ending auctions are being sent to my non sold list. I cannot invoice customers.

My ended auction that had bids on them are being sent to my unsold auctions list. There is no way to invoice them for their winning bids.

Resolved! What do I do when a buyer doesn't pay?

In the past, something automated used to open an unpaid item case after 48hrs and shortly after that the transaction was canceled, the buyer got a ding and I could relist. That does not happen for me anymore I have to spend days messaging the seller ...

eBay - Additional Charges are Justified

I am glad that eBay charges an additional and hefty fee for people who fall below the acceptable level of feedback/returns. Those people ought to be grateful that eBay hasn't outright banned them. I recently got rooked on an item that was completely ...

Trying to send an invoice, keep getting "Something went wrong. Please try again later."

It's been a full day and this is still broken.

Is there a BBL activity log page?

Just wondering.I know about the buyer requirements activity log page - which only shows the 'didn't pay me or someone else' non payers strikes, but I would like to 'see' if any of those people who we have manually blocked - we tell the people we bloc...