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Forum Posts

Resolved! Buyer Return

I'm not proficient on the ebay system. A buyer stated the item was defective and through messaging requested a return. We corresponded and made arrangements to do so. My fault was I did not know how easy the process is on ebay including sending a shi...

Resolved! Store Categories

OK Community members, I need your help again.I'm trying to list a Coins of America .999 pure silver dollar in a velvet box, uncirculated & US minted.I listed the item category as Coins & Paper Money-Coins: US- Other US Coins. However, I can't find an...

User avatar by Thrill-Seeker
  • 130 Views
  • 7 replies
  • 0 helpful

buyer buying multiple items separately

should I be concerned if a buyer is buying multiple items separately at different times. As a seller, would I be covered if these purchased were found fraudulent? It's Ebay job to screen and make sure payment info is legit right? Should I cancel the ...

User avatar by Adventurer
  • 120 Views
  • 6 replies
  • 0 helpful

How do I find out what STATE a potential buyer lives

A potential buyer has sent me a low offer. In order to decide to accept I'd like to know what STATE they live in to determine approximate shipping cost. I can't find anything but the U.S. - need a STATE (not city). Any way to get this information. I'...

User avatar by Adventurer
  • 1958 Views
  • 19 replies
  • 1 helpful

error message when selecting "block a buyer" option

Hi , as the title says - every time i go to select the "block a buyer" i get an error message saying "LOAD CANNOT FOLLOW MORE THAN 20 REDIRECTIONS"- This is happening on my iPhone using the eBay app and just now same using a laptop on both safari and...

Resolved! Accidentally sent buyer another buyer's item

Somewhat new seller here, was printing out shipping labels and accidentally sent one buyer their item, plus another buyer's item. It's 100% my fault for not noticing the labels were the same (printer had duplicates queued up). I contacted the buyer s...

User avatar by Adventurer
  • 541 Views
  • 17 replies
  • 0 helpful

Commission

Hi there does anyone also feel that it is a little unfair of eBay to add the postage cost on to the sale item amount, then charge the seller commission on the total amount? It is not as if we are making money from the postage charge, it is solely to ...

Ghost bidders

I’m a new seller on eBay, and so far in over $4600 in auctions have all been “purchased” by buyers who either don’t pay, don’t answer messages or payment requests or send creepy messages asking to text them on a number to discuss payment and shipping...

User avatar by Explorer
  • 448 Views
  • 6 replies
  • 1 helpful

eBay seems to be taking political heat for all the obvious counterfeits (postage stamps is but one)

Postal stamps are being counterfeited to a degree now such that they cannot be distinguished but by the professional who can use weight, gloss, picture quality and even stacked edge color. It never helped when they came directly from China. I myself ...

User avatar by Not applicable
  • 114 Views
  • 2 replies
  • 0 helpful

Way to allow buyers to combine shipping fo multiple items ?

I'm having an extremely frustrating experience, I offer the possibility of combined shipping for multiple items, but cannot find any way to set this in the item pages or at checkout for buyers. The message Im getting from buyers is that when placed i...

User avatar by Explorer
  • 263 Views
  • 12 replies
  • 1 helpful
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