More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Update on Current Good 'Til Cancelled (GTC) Renewal Issue
Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...
Just got a Negative Feedback. My First.
Just received a negative feedback. Buyer states package arrived empty and that she called me and I didn't help. Well, she certainly never called me. She never filed anything through Ebay. The item was delivered 6/27. I have the tracking. She never as...
Struggling to understand what I am missing on deposit total here
I have been recording my daily total fund balance every night at very close to 1 am MST (midnight PST/end of eBay day). My payouts are set up for weekly on Tuesday at 4 am. Assuming no sales between 1 am and 4 am from Sunday to Monday my Daily Total ...
How to use Sourcing Insights and Product Research Monthly Chat Q&A
Hi everyone! We'd love to keep this month's chat going a little longer. We've posted the Q&A from the live chat session below, but if you have more questions you'd like to ask regarding this month's topic, please post them here, and we'll do our best...
Contact eBay
Does anyone know how to get in direct contact (with a live person) at eBay with a problem. I can't leave seller feedback.
Bayonet being cancelled
I have listed a ak47 bayonet 3 different times and have changed the way it was listed as many times and it keeps getting cancelled.Ebay says it violates there rules.There are tons of bayo listed and yet mine gets cancelled?????????
Selling Active
Hi there, I need some assistance. It's been about 3 weeks since my payoneer account was linked to my eBay account, can I start selling now?
Card details accept failed
Why is eBay not accepting MasterCard payment ?
Can't list item and got request higher selling limit message
Good Day, This is my first time tried listing my headphone but cant get through due to higher selling limit message. Also, im trying to sell from Malaysia. Need some advise on how to quote/set shipping prices.
Automatic calculation of delivery time by Ebay absolutely faulty - Seller would be penalized
If an item sells on Sunday and the handling time is 5 business days how can the delivery window be that same Thursday to following Tuesday?Seller would be penalized for late delivery but this doesn't make sense.
Service Metrics
Suggested to eBay that they change the seller performance metrics to reflect more of reality instead of holding sellers to an impossible standard. The USPS and most shippers publish their performance standards. For the USPS for example they stated in...
How about a nice ending for an INR?
So two weeks ago, I sold a stamp. It was a $2 item. A little over a week ago it showed delivered, buyer said he didn't get it. I realize that I'm off the hook with a delivery scan (it was ESE, so not like I could contact USPS to track it down), but m...
Buyer is requesting to return item that was perfectly fine & left great feedback but….. HELP
Buyer wants to return item and the send back address is incorrect although I don’t have that address on file anymore. How do I fix this? I need to fix the address.
Returns
I had a buyer request a refund because his item took too long to arrive it did arrive 2 days later amd ebay released the funds they had put on hold back to me the seller, the buyer then claimed item not as described and marked return to sender I neve...
Lost item after buyer paid
So, I was stupid enough to misplace an item that a buyer already paid for. I believe ebay automatically refunds the buyer when I cancel the order, is that correct? Will I get a defect in my seller rating? I just got my top rated seller status back gr...
As a seller: How to properly cancel an order to minimize potential trouble ??
Hi all, I was selling a heavy item (generator) as a Local Pickup Only. Naturally, the bidder did not sufficiently read the listing (even though I included "local pickup only" in bold, uppercase letters), bid and won the item. He lives 1,000 miles awa...
