Selling
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Forum Posts

Answering buyers questions

When I try to answer a buyer's question about my item, I get a popup that says the question is over 30 days old and questions over 30 day sold cannot be answered. These are 2 brand new questions. What can I do to be able to answer a buyer's question?...

Telephone contact

I can no longer get into the selling part of ebay because they've changed the site and for unknown reasons I can't access it. I need to speak to someone, but there is NO WAY of finding a number that works, and their "help sites" are useless. What can...

User avatar by Explorer
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  • 1 replies
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BE CAREFUL w/ NEW LISTING PAGE

BE CAREFUL w/ NEW LISTING PAGE.Listed 4 pieces last night.I -know- I 'toggled' to AUCTION.Somehow, despite me thinking I checked, item SOLD Buy Now for $14.99 (of course/too low).Had to end 3 others, just now, same thing.NEVER had that happen w/ OLD ...

User avatar by Guide
  • 272 Views
  • 8 replies
  • 1 helpful

EBay Standard Envelope Listing Categories

Has anyone found a list of all the categories that qualify for the standard envelope shipping option? It's getting old how ebay will let you set it up in your listing as an option and then when you make a sale that option is not available when trying...

He's my biggest customer, should I block him?

I have a buyer who has bought a ton of stuff from me over 6-8 years, totaling probably close to 5 figures, which makes him my biggest customer by far . He often picks up my less popular auctions at the last second for the starting bid, and sometimes ...

Damaged package

I sold an item and the buyer received it but it was broken. I thought that I would start the claim, but when I go to shipping labels and click on File a Claim, it says wait until October 18th to file a claim. Why would it say that? Also, who usually ...

User avatar by Adventurer
  • 273 Views
  • 11 replies
  • 0 helpful

Bidder wins auction from a country I don't ship to?

Not only have the non-paying bidders increased, but now ebay is allowing bidders from countries I don't ship to, to place bids and win. Customer Service is useless. When is ebay going to realize sellers are getting fed up with the direction this comp...

Resolved! There is NO TOTAL for Seller Fees on monthly statements.

There is no TOTAL for ebays SALES FEES on its monthly financial statement.I need this information for my expense deductions when I get a 1099k for 2021 with using ebay managed payments. I dont want to add up each Sales fee.

MC011 Restriction

Anyone made it through this?I have a legitimate business with a brick and mortar retail store, EIN, Suppliers/distributors, the whole works. I have been in business for years.I started putting up listings on ebay to start an e-commerce expansion to m...

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